Omni Berkshire Place

It was a very traditional hotel.

The blind in the window had a stain and the bathroom was a bit old. The shower in the bathtub was also very rustic.

It was very clean and a nice location.

The sitting area never cooled down with the temperature in the bedroom. Through no fault of the hotel the alarm clock went off at 6 am. Luckily I was already awake.

Bar service was great and specialty drinks very nice. Maids, doorman, concierge and front desk very helpful.

Breakfast was not cooked fresh. Eggs and sausage not hot. I didn't care for green peppers in the potato s.

Great location. Nice, friendly staff. Pretty lobby. Restaurant/bar and room service had surprisingly great food. Large bathroom & mirror. The armoires were useful (though made room even smaller). Elevators were fast, no waiting even on NYE. Always someone at door to help with transportation options. Overall pretty clean (shower head was one exception)

Rooms are TINY, like a closet. I’ve stayed in many small NYC rooms, this one takes the cake. If someone was standing at the foot of the bed or inches from the TV, those on far side of room could not reach the bathroom. it’s TINY like 4 people living in a large SUV type of feeling. The door to our particular room was next to someone else’s within a tiny foyer which itself looked like a locked hotel room door so we had to go through 2 tiny doorways every single time we entered. This might be great if you were in a group sharing two rooms, then you could lock door to foyer & unlock the room doors but for us it was a huge inconvenience. It was like crawling through a tunnel every time you entered- so cramped. Neighbors or staff kept propping foyer door with the safety latch even though it wasn’t locked, so every time it would shut it would make a loud bang that would wake the dead. No fridge or microwave or coffee maker in room. Half a roll of toilet paper & 3 towels for 4 people. 4 flat pillows. The comforters weren’t long enough to cover both feet & shoulders (& I’m 5’2”) & if you pulled them out all the sheets came untucked b/c there are apparently no fitted sheets, just tucked in flat sheets. No extra blankets so just put a towel on your shoulders if they’re cold (if you can get extra). The shower head was moldy though the water pressure was great & bathroom large. The bar/restaurant in the lobby that also provides room service has great food. Amazing avocado toast & great truffle fries. But the service in the restaurant the night we ate there was horrific. Room service was great though. We were in the elevator with a couple who had just arrived & he had clearly gone up first. She said “is the room nice?”. He looked at us pondering whether to be polite or honest, then looked at her & said flatly “it’s adequate but NO, not nice”. So that pretty much sums it up.