Ayres Hotel Seal Beach - Cypress

Clean and close to everything

Good breakfast. Housekeeping changed towels and sheets everyday. The room was clean!

The Rooms were very nice and clean and comfortable. The Hotel was a great value for the exceptional quality they provided. The Breakfast was hot and fresh. They provided a wide variety of foods and Pancakes on request. The outdoor patio was peaceful and relaxing for an early morning coffee.

I would have liked to see coffee service available later into the day. They did provide hot water and tea 24/7 and the front desk did provide me hot water when they had run out at 5pm. I would have liked hard boiled eggs during breakfast as an option and some fresh berries or fruit. The pastries they provided were much better than you would find at any hotel breakfast.

The daily breakfast was good in that it was consistent. Anthony at the front desk was kind and helpful and went out of his way to help us as did the woman up front with the carpal tunnel brace. We had problems with our room but they were remedied fairly quickly. The hotel was *generally* quiet and checkin and checkout were easy.

The sofabed mattress was bad. Like worse than you're imagining. We got to check out one in another room and it was the same. Like painful. Two inches of pointy springs with thin cloth covering it. For $200+ per night that's unacceptable. The hotel genuinely needs to remedy that because even with two pads and two comforters layered on top of the mattress we placed on the floor (you'd get it if you were there) we could still feel the pokey springs. We ended up switching to another room and that one had two queen beds but had a strong cannabis smell. We did a lot of touristy things and were tired every night so we dealt with it.

I enjoyed the tremendous customer service I received during my stay. From the warm greetings and friendly smiles to the helpful housekeeping service, the Ayers staff made me feel welcome and well cared for throughout my visit. The hotel grounds were clean and inviting, and I especially appreciated how fresh and pleasant everything smelled inside.

Nothing.