Hilton Garden Inn Louisville-Northeast
Top rated by guests





8.6Excellent
(177 Ratings)
"Great location l. Very clean. Friendly staff"
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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Featuring a bar, Hilton Garden Inn Louisville-Northeast is located in Louisville in the Kentucky region, 13 miles from Muhammad Ali Center and 13 miles from Kentucky Center for the Performing Arts.
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Gym
Heating
Wheelchair accessible
Bar
WiFi/Internet
Shared living spaces
Laundry services
Accessible Parking
Fireplace
Family friendly
Safe
Accessible by lift
Key access
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.6Excellent
(177 Ratings)
"Great location l. Very clean. Friendly staff"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
7.0 / 10.0
Close to where we were going. Room was big. Nice pillows.
The bathroom had mold spots in grout on tub, water spots on ceiling in bathroom and the kleenex holder in bathroom was showing rust. The ironing board was missing a screw and the iron was missing pieces as well but was able to get it to work good enough
7.0 / 10.0
The staff was friendly and the rooms were very clean and modern. The lobby was nice and had a good coffee bar set up. There was breakfast but it wasn't included unless you were a perks member. Otherwise it was about $15 a person.
Great location right off the highway and close to Starbucks. Just a short drive to our extended family's home.
The heater/AC unit wasn't working at all when we checked into our room. The thermostat read 73 but it couldn't have been over 67. We went out for the evening and returned about 9pm. We decided to contact the front desk in the morning since we didn't plan on sleeping with the heat that high anyhow. But in the morning it was very chilly. They did come and fix it while we were out that afternoon, but no mention of reimbursement or even a free breakfast was even offered. When it's 40 degrees out and the heat doesn't work, it seems the concierge would make some sort of accommodations to off-set our situation.
Secondly, we stayed for two nights and housekeeping didn't come to replenish towels or bedding. That's a disappointment since that's one of the luxuries of staying in a hotel. I feel like we paid top dollar and got average amenities.
9.0 / 10.0
The location of the hotel was better than expected - a really great, safe area with plenty of shopping and restaurants. I was amazed how quiet the hotel was. Due to the quiet room & comfortable beds, we slept really well each night. The breakfast buffet had a lot of options and was really good. We will be staying at this hotel again in the future.
We had to take the stairs a few times due to complications with the elevators. And on the 3rd day of our stay, when our room was tidied for us, they only replenished us with 2 towels instead of 3. When we got in late that night, 1 of us did not have a clean towel. With there not being a phone in the room, we could not call down to the desk, so we made due without. However, the next day when we came in there were a few clean towels that were placed on the bed - so maybe they were running low at the time.
10.0 / 10.0
Great location l. Very clean. Friendly staff
10.0 / 10.0
One of the nicest hotels I have stayed at. The facilities were very nice and well kept. Every staff member I dealt with was nice and easy to speak with, and made sure we were accommodated. Loved the text feature they had, made things so much easier than having to go down to the lobby or call the front desk.
There’s nothing I could think of that I disliked about my stay or room.
10.0 / 10.0
So clean and friendly staff
Everything was great
7.0 / 10.0
The location is the best of all the hotels we have ever used ... which is many.
Everything is nearby.
Hotel is very modern and well appointed. Rooms look new. Good water pressure and amenities.
No handicapped parking.
Sheets on bed are micro fiber that wrap around you and tie you up if you roll over. Cling to your clothes. VERY ANNOYING. Enough to make us look elsewhere.
Restaurant was not staffed so was not open. Nor the bar.
10.0 / 10.0
Location was great. Prices were incredibly cheap. We travel all over the country and these prices were cheaper than we have found anywhere else in the US. The staff was very friendly
Nothing
9.0 / 10.0
The hotel was very clean and the beds were very comfortable. The hotel staff was exceptional.
Hotel is kind of hard to get to if you’re pulling a trailer.
10.0 / 10.0
Breakfast was great
Everything was great
7.0 / 10.0
Security patrolling the parking lot, close to shopping
“Restaurant “ options were not great. Bartender was very nice
9.0 / 10.0
Very clean and staff was very nice. Clean an comfy. Was easy to get to. Only stayed 1 night.
Doors would not open and had problem getting in. Someone had to walk up from inside to get auto doors to open. You need to give a free breakfast like most of the other hotels. $14.95 is to much.
10.0 / 10.0
Lobby and hotel is very nice. Our room was also very nice. Liked having microwave and refrigerator.
More comfortable chairs. We spend more time in the room rather than just sleeping. Especially early evening to watch TV and relax.
9.0 / 10.0
Very clean with great amenities, esp. the breakfast.
Nothing to dislike.
8.0 / 10.0
Nice location
The breakfast was kind of lacking
3.0 / 10.0
The bed! That's it really!!
Supposed to have breakfast at 6:00am was down there to eat at 6:05 and they had nothing.
7.0 / 10.0
Breakfast was good. Room was clean and comfortable.
Walls thin-could hear conversations in next room. Very distracting-especially after 11:00 pm.
9.0 / 10.0
Did not eat…to expensive
Cost for breakfast to high
10.0 / 10.0
I loved the greenery.
Na
10.0 / 10.0
Friendly staff and clean facility. Great location right next to lots of dining and shopping as well as the hospital.
10.0 / 10.0
clean great staff
na
10.0 / 10.0
access to get to the hotel was not very direct, going through other parking lots
10.0 / 10.0
everything
location
9.0 / 10.0
Nice facility, easy in and out. Food and a bar.
Room was a little noisy, elevator noise.
9.0 / 10.0
We loved the location! Tons of things to do within walking distance or at 15 mins from the hotel. The staff was great, very pleasant. Room was very clean!
I wish the pool area had a jacuzzi or hot tub.
10.0 / 10.0
Very clean hotel, friendly staff, and great location! Tony and Tara who work at the front desk were so kind and really made me feel at home. They were so helpful and so friendly. Great hotel! I will definitely be staying here again. :)
N/A!
6.0 / 10.0
Buffet was nice waitress was great. Location was good as well 15 to 20 minutes from where I was going
Was not told about breakfast voucher until checking out not at check in, I paid for the buffet Saturday morning and no food on a Saturday was ridiculous, the bar is open but no food crazy
6.0 / 10.0
Barbie and the bar staff were great!
We made a special request for our room to be cleaned / fresh towels. We doubled check with the front desk - the next day, to ensure we would receive the services, the front desk representative checked her list and assured us our request for room services had been requested and would be completed. It wasn't. No clean towels. Dirty towels never removed, trashed not removed and bed not made.
9.0 / 10.0
I really enjoyed my stay here! The staff was friendly, the facilities were clean, and the coffee was yummy! The only thing I would change is maybe cleaner comforters. I noticed the comforter on my bed was quite dirty and I found two tiny bugs on it - not the end of the world, so I didn't make a big deal about it. Thanks for a great stay!
I loved the location, the staff, and the coffee! :)
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hilton Garden Inn Louisville-Northeast. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hilton Garden Inn Louisville-Northeast pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hilton Garden Inn Louisville-Northeast?
We found 24 amenities for this rental. This includes business facilities, free wifi/internet, free parking, air conditioning, and non-smoking.
