Wyndham Columbus

Clean

Quite

Friendly staff. Clean rooms and quiet!

Nothing everything’s good

Easy to get to off highway, lobby was nice

Greeted by a security guard patrolling the parking lot, hallways were disgusting, rooms were slightly nicer but still quite dirty, bed bugs in many reviews

Staff was very nice. Location was great.

Black out curtains didn't close and there was a light right outside my windows beaming into my room. Wasn't very clean in the hallways and elevators.

Staff was nice

Very outdated, parking was horrible.

We thought it was a free buffet which it wasn't. 11.99 was the charge so we declined. It looked good with ample selections. The free coffee in the lobby was like warm even when they brought 2 new pots. I think they brew all the coffee at 3am and the it just sits on the counter allowing it to cool down

Very dated in need of upgrades. Wallpaper peeling and musty smell in the room. Lobby hall from the pool to the elevator was always wer . It would be easy to solve this with a rug runner.check was always backed up due to checking problems.

The room was nice, as were the beds.

The check in was horrible. We requested early check in and when we got there at 2:00 there was no one at the desk. When a rep came out a few minutes later, I said I had a reservation for that night. I started to ask about early check in and she cut me off and said No, no check in before 4:00. When we returned at about 4:15 there was a very long line and I waited about 45 minutes to get checked in. The staff did not seem to be hurrying at all even with all those people waiting to check in. One clerk wasn’t aware that pets were allowed. It looked like this location just became a Wyndham property but that is a training issue. The charge for a pet seems quite high at $50. There is no difference regardless how long you stay. My pup did no damage. Seems like there could be a deposit and at least partial refund for no damage.

Honestly, the only good thing was the location

Property was overgrown with weeds and trash everywhere. Only one out of three elevators were working, making the lines long to get up and down anywhere. Beds not comfortable, Everyone felt like they were going to slide out of them onto the floor. Had to flush the toilets (we had 2 rooms) multiple times before anything would go down. They did have free coffee downstairs on Saturday, which is nice, but when I went down on Sunday morning, everything was empty and cold. Asked the front desk person if they did it on Sunday too, and she said yes. I told her everything was empty and cold, and I was told, sorry, guess someone didn't show up for work. There was a security car on site 24-7, which is ok, but when I went out front Sunday morning, he was sitting in the car blaring loud music. This was about 6:00 am. When we checked out, my wife asked for a printed receipt, never did get one. Front desk person said she would email mail it. Never got it. The location is good, property is just run down and old. May have been nice at one time, wouldn't recommend staying here, especially a family. Everytime we went out the front door into the parking lot, all we could smell was someone smoking weed!

Location was great and easy to get done.

The odor when you first walked in was very distracting. The one entrance door wasn't really working good. The elevator was dirty, the curtains did not close, therefore there was always light in the room. The bottom covering on the beds the black thing was torn and unsightly. One door did not shut on the dresser, the floor lamp kept turning on and off.

The rooms was spacious and clean

They don’t offer breakfast

Clean and good polite service

Close to the interstate heard road traffic all night

Clean an very nice

Musty smell in the hawllway

The staff was nice and it was clean.. besides the carpets

It very outdated and the elevators are barely working. They’re very slow and try to close on you if you try holding them open to let people off and you get on.

Not much

No working toilets called maintenance never came

Staff was friendly. That was really about it. The staff swapped rooms, but the rooms were REALLY BAD

@WyndhamHotels I had an uninhabitable hotel room going to your hotel in Columbus, Ohio. I got to the hotel and the hotel had a moldy floor and a broken toilet. I got moved to another room. Unfortunately, the other room smelled like smoke and had a non functioning air conditioning unit. So I made the conscious decision to leave your hotel and checkout early. I then decided to contact your customer support.... but I KNOW you didn't transfer me to customer support just for your unnamed customer service representative to hang up on me. THIS is how YOU treat YOUR CUSTORMERS??? But hey, at least your concierge gave me a business card at checkout with the Assistant General manager, Alan Perez, to contact. Whose phone number leads to the Reservation line....

Friendly staff and clean all around

Nothing worth mentioning

The staff were very friendly. It was a great price and excellent location. I was in town for graduation and needed an affordable hotel for the weekend. Our rooms were clean and comfy and they were able to put both rooms near each other.

The elevators were slow and would stop on random floors. The hallways stunk like cigarettes and just generally felt dirty. It was easy to tell that this hotel has only recently become a Wyndham property and did not have the quality I expected.

Front desk staff was cheerful; Breakfast was a good value

Capital improvements needed; property looks worn and used

NOTHING!!!!!

The staff was trash gave me a key to a room that was occupied, first room was full of mold, second room was missing a lmao chair, refrigerators in both rooms did not work microwave did not work no breakfast restaurant inside hotel was closed pool area filthy floors dirty only one elevator was working. I want all my money back!!!

The entire building has a horrible odor of mildew. Staff were less than helpful. The charges were insane. The booking system has too many glitches. Staff were rude or didn't speak English

Staff needs to be friendly. Overall stench needs to be eliminated. Booking system needs major updates

The room was dated but clean. Price was right for the stay.

Nice size room and tv

I stayed for two night. House keeping never came to clean the room or bring fresh towels and wash rags

Room was dirty very hot air wasn’t working and never got extra towels had to stay there it was an emergency situation then tried calling next day to to to manager and they never returned my call. for the price and the problems I should get a free night or even 2 we only stayed for 6 hours

This Wyndham Hotel is not worth staying. This is old Hotel, changed to Wyndham name. Lot of upgrades needed. Booking.com charged $16.00 per room for breakfast, Breakfast was joke. Bread toast with coffee, Breakfast server said full breakfast is on weekends only. Booking.com need to refund our money for two rooms. This is a substandard hotel for its name

Hotel need over hauling, does not match with Wyndham standards. Room carpet Hallways all sticky, can't walk, tub was old dirty, breakfast was joke. Elevators looks like real old, Even room numbers are computor printed. Need full refund for two rooms one night. Right now in this condition do not recommend to anyone.

The rooms are very dated

It was only 20 minutes where I had to go

Them not saying it was going to be a $100 deposit

It was close to the place we wanted to go

They gave me two rooms but they were apart 10 rooms down from my room

It was cheap and clean.

It needs updated.

Location

All the homeless people staying there, fighting,

The rooms were nice! Spacious and the bathrooms were clean which is always a plus!

Carpet needed cleaning

It was great price, the deposit wasn't an arm and leg, very comfortable beds, soundproof, and it was the cheapest and nicest one we have been at 🩵❤️

Loved it ALL

Cheap. Friendly staff.

No toilet paper, fan didn’t work in the bathroom.