Hampton Inn & Suites-Austin Airport

Property was clean and I enjoyed my stay.

Nothing

Breakfast was in a very clean and neat area

noise from highway

Should have had cleaning service but they didn’t show. Had to get extra towels for the room on Saturday night.

We were there because my brother was having bypass surgery. It was convenient to go to the hospital. The beds were good. Pillows were great. Food was good.

Had to get up at 4:30 am on Wednesday to go to the hospital. Called and asked for a wake up call. No wake up call. We had been gone all day. It was 4:00 pm. We were exhausted and when we got up to our room our keys did not work! Husband had to go back downstairs to see if they could get them to work. He came back up and we got in but our room had not been cleaned up. We were too tired for them to come and clean it so we just asked for clean towels. They did bring them promptly. When my husband was putting the towels in the bathroom, he called me in there and we noticed what looked like black mold on the ceiling. Yuck!