Kwa'lilas Hotel

Top rated by guests
Facade/entrance
Seating area, Bedroom
Bedroom
Banquet/Function facilities
Banquet/Function facilities
review stars
8.7Excellent
(829 Ratings)
"Awesome"
Verified guest
Don't miss out! Price and availability may change
8.7 / 10.0
Excellent(829 Ratings)

Hotel in Port Hardy

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating
Great price for your budgetOne of the lowest cost properties in the area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Located on North Vancouver Island, Kwa'lilas Hotel is less than 10 minutes' walk from the waterfront and Port Hardy city center. It offers on-site dining and provides free WiFi in every room.

Amenities at Kwa'lilas Hotel

Business facilities

Map of Port Hardy


Available Rooms

Things to know


Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
Service feeThis helps Booking.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

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    Ratings and reviews

    8.7 / 10.0
    Excellent(829 Ratings)
    100% verified reviews
    9.0 / 10.0
    A Pleasant stay.
    Very pleasant t environment.
    Another chair in our room and a lamp over the chair to facilitate reading.
    8.0 / 10.0
    The staff were very nice/helpfull.
    It’s comfortable.
    NA
    9.0 / 10.0
    Comfortable and convenient - restaurant is highly recommended.
    Very comfortable beds. The restaurant is exceptional with well prepared dishes and very good selection of BC wines - a real gem that is highly recommended. Also a fun pub that has a good kitchen.
    1.0 / 10.0
    We should have skipped it and stayed somewhere else.
    On the second night we ate at the pub/restaurant and the food and staff in there were great. The art and general design is unique and quite nice.
    Front desk check in woman was disorganized, abrasive, and unprofessional. The restaurant was closed the night we got there and the pub was set up for a private event. Neither of these were advised at time of booking or arrival. We got our own food to take back to our room to realize that they don’t even have microwaves in the room.The shower floor was clearly not installed properly and was very loud when you moved and felt like the floor was going to cave in. We had to take the toilet lid off to manually force the tank to fill in order to flush. The TV was set up so you could only use your own accounts like Netflix etc, couldn’t even watch local news. The price isn’t worth it, you get nothing but a bed to sleep in.
    7.0 / 10.0
    It was just ok
    The bed was really comfortable
    The maid service was terrible. Didn’t take my garbage or recycling and did not replenish my coffee or to go cups. Ran out of toilet paper.
    10.0 / 10.0
    Good place to stay n
    Awesome
    Middle of town
    9.0 / 10.0
    Nice food, friendly staff.
    Breakfast nice. Location suited my needs. Bed was comfortable.
    Having to work out which way to walk from the elevator to reception. You look both ways and the look the same.
    3.0 / 10.0
    Not a good experience.
    The location.
    We were disappointed with the level of service at reception. The staff member we interacted with was uncommunicative and discourteous. Despite requesting room cleaning earlier in the day, it had not been completed by the time we returned that evening. When we asked to change rooms, there was no acknowledgment of the oversight or any effort to make amends. While the room was eventually changed, it caused inconvenience—we had to move all our belongings and our puppy experienced unnecessary stress. The checkout process was also delayed due to a system glitch, adding to the frustration. There was a different person at the reception who thankfully took some decisions and closed out the process as we had to drive back all the way to Nanaimo for our ferry. Additionally, the hot water was unavailable due to boiler issues, which had not been communicated to us in advance. Overall, the experience fell short of expectations and reflected poor service.

    FAQs

    Is parking included with this hotel?

    Parking is not specified as an available amenity at Kwa'lilas Hotel. For more information, we encourage you to contact the property about where to park.

    Is there a pool at this hotel?

    We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

    Is Kwa'lilas Hotel pet friendly?

    Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

    What amenities are available at Kwa'lilas Hotel?

    We found 1 amenities for this rental. This includes , and business facilities.


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