Royal Inn Hotel





6.1Average
(468 Ratings)
Don't miss out! Price and availability may change
Great price for your budgetOne of the lowest cost properties in the area
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Includes essentialsFree WiFi/internet, Air conditioning and more
Royal Inn Hotel is located in Indianapolis, 4.1 miles from Indianapolis Motor Speedway and 10 miles from Lucas Oil Stadium. The 2-star hotel has air-conditioned rooms with a private bathroom and free WiFi. The hotel features family rooms.
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
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6.1Average
(468 Ratings)
Don't miss out! Price and availability may change
Ratings and reviews
1.0 / 10.0
The virtual lady was TERRIBLE! Very rude! Would NOT HELP US AND WAS NOT NICE! Acted like she didn’t understand anything I was saying and took a very very long time to get anything accomplished when I had already Apaod for the room! Finally I was crying and she asked the manager if I could just pay cash for the deposit since my phone was dead and couldn’t access my card to pay for the deposit since. We sat in the lobby for over 2 hours trying to get help
The virtual assistant
8.0 / 10.0
I like how big the room was and k like that it’s no carpet
There was nothing I didn’t like
10.0 / 10.0
I like everything
8.0 / 10.0
Good location, great deal, and the room was very clean.
The kiosk check in. Very difficult to understand the agents.
8.0 / 10.0
They didn't serve any breakfast
Having a live person at the office
1.0 / 10.0
It was clean.
They charged me an extra early check in fee. They sent me to a room away from the main rooms inside. I had to go outside and around back. I would have never agreed to this room had I known prior to paying! I got the information only after my payment was processed.. and of course it was nonrefundable. And the attendant was cold and calculating! I got the impression that it was not the first time! As a matter of fact, when I really think about it.. it was maniacal genius! They already knew that there were no other rooms available other than the ones around back…. And could have been upfront, BEFORE processing my payment.
10.0 / 10.0
I previously had a not so good experience at this location.😔
Then something miraculous happened!
I received better customer service and support than I have EVER HAD, EVER!
😊 There is a difference maker and a decision maker at this location!
He is the manager! His name is Ali!
If ever you need/ want, or have questions at this location…. Make sure to ask for Ali!!
1.0 / 10.0
Nothing. Should of slept in my truck
Everything
7.0 / 10.0
Clean room that was quiet.
Checking in through a kiosk, and not an actual person in front of me.
1.0 / 10.0
I was not pleased no one knew or told me where the room was located and the room had roaches
The microwave and heat did not work
8.0 / 10.0
I like that it was close to airport an the price of the stay the bed was hard an uncomfortable because i have back trouble but overall was satisfied with it
The beds and not talking to a person but talking to a screen but i guess ill get ise to technology
1.0 / 10.0
ABSOLUTELY NOTHING
The staff is the worst I have ever witnessed & they have roaches as well as mice.
4.0 / 10.0
Leaving
The staff
3.0 / 10.0
The price was good
4.0 / 10.0
Location
Staff very unfriendly unprofessional and greedy
8.0 / 10.0
it was quiet and comfortable
nothing
9.0 / 10.0
The kiosk workers are the best
No breakfast pastries
5.0 / 10.0
Adequate room if you're traveling solo and just need a cheap place. Not a place you want to stay at with a wife and kids. Bad area. Seedy people in the area.
N/A
8.0 / 10.0
There was a used condom box left in the room there was black spots on one of my pillow cases and the room I was in heat didn’t work to well
1.0 / 10.0
I asked to speak to a manager multiple times and got the run around . It was mice infested and I have a new born .
1.0 / 10.0
rude staff , not worthed
staff was very rude
10.0 / 10.0
It looks nice I love the doors
The area. it was to much going on. people fighting which made it scary.
10.0 / 10.0
Good
Good
1.0 / 10.0
The bed was bad people was loud slamming doors running up and down the hall scrambling all hour of the night
10.0 / 10.0
The room was very nice super clean looked to be recently updated the hotel was nice and peaceful also with lots of stores and restaurants near by to choose from stayed here several times and the room and customer service has always been great
1.0 / 10.0
. Absolutely nothing !!!!! It least there would have been personnel at a prison
The worst hotel I've ever stayed at . EVER!!!!!
I want a refund . Booking in we knew it wasn't an expensive hotel , however , we didn't expect a filthy flop house prison for what we paid for either.(over $100)
Check in was a nightmare, They checked us in by having a kind of strange kiosk robot in the lobby which was nothing more than a screen with a woman asking for IDs to check us in . It took forever and we were the only ones in this "Lobby". No furniture, zip zilch, nada. There was a security guard asleep on the only chair in the entry way and another old man asleep behind a glass window with a kiosk in front with a woman on a camera, If it hadn't been after 10 pm , we would have left and went somewhere else . The room was literally void of a single chair and bug ridden . The first thing my husband did was kill the bugs ( yes plural )that were in our room.The windows shade had rips in it . There was one small thin towel , one washcloth and one hand towel that looked like they came from a thrift store. We slept above the thin covers.
. The "staff" was either non existent or was unfriendly . There was no amenities . thank God we had our own , NO hair dryer , NO Iron , NO hangers, no kidding. Shame on you Booking.com .
9.0 / 10.0
Good price good location! pretty much everything you need. Is there for an overnight stay.
The room had a desk and a bed. Not much in the way of decorations, such as pictures on the wall. There was room for a chair or small sofa, but they had been removed.
10.0 / 10.0
Brand new rooms
N/a
1.0 / 10.0
Nothing
Dirty place. Don't go over there
1.0 / 10.0
Nothing
1.0 / 10.0
Nothing q
Staff was very rude and didn’t speak any English
Bugs in the room
They tried over charge me
10.0 / 10.0
The room was clean, well-maintained, and comfortably furnished.
Its totally awesome
10.0 / 10.0
Lobby
Idk
4.0 / 10.0
Close to Indy motor speedway
Everything else
1.0 / 10.0
This place was terrible!! I booked at $39 for the night but when I got there it was $69 for a total of $80 total. I was on foot checking in at 11 P.M. and they knew it. Talked to a lady on kiosk with a video screen at check in. Between her accent and the echo in the lobby I couldn't understand her explanation of why the rate was higher than the rate I had booked. Only that it "wasn't my fault". But I still had to pay the higher rate. What I assumed was the patriarch of the family, was grumpy, rude and agitated with me because my key card didn't work. I went to the desk and was given another. It didn't work either. So, the dad angrily got his pass key to open the door. A long-term resident watching this unfold told me when the dad stomped back to his room that they had been having trouble with that door all week, yet they gave me that room. I was given another room when I first arrived but was moved when I let them know neither of the UBS ports for phone charging located next to the bed worked. The swimming pool in the center courtyard was filled in with concrete. This entire property has an austere and cold look and feel to it. It felt and looked like the ICE detention facilities I was seeing on T.V. at the time. The soap was the size and thickness of a silver dollar, and the shower curtain was 2-1/2 - 3" too short. The bathroom floor had considerable standing water on it when I stepped out. There was no chair, bench or any other thing in the rooms or lobby to sit on. The room had 2 super bright lights, all white queen beds with all white walls. There was no pad, pencil or pen to take notes with. I went to the front desk to see about getting something to write with. I talked to the video screen kiosk again. I was told somebody would be there to help me in 10 minutes or so. When I went to check out, there was a couple who had already been waiting 15 minutes for someone to appear at the kiosk so they could check out.
Stay away!!!!!!!!!!!!!
10.0 / 10.0
The staff were amazing and unexpectedly fun. We were always welcomed with bright, wide smiles, and staff always offered to accommodate to whatever we needed and always cheerful towards us.
5.0 / 10.0
it was close to the location that i was conducting business.
No furniture in the room. no chairs, kind of hard to find. location is a little sketchy. restaurants around the area have extremely bad customer service.
5.0 / 10.0
The location
The window was not well closed. The cleaning supplies were not enough.
10.0 / 10.0
Nothing
Cheap prices
Everything
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Royal Inn Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Royal Inn Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
