Hotel in Edmonton
3-Star Hotel
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
From corporate travelers to families wanting to explore Edmonton’s vibrant West End, the Radisson Hotel and Conference Center West Edmonton is ready to welcome you to an unparalleled stay.
Amenities at Radisson Hotel & Conference Centre Edmonton
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
WiFi/Internet
Laundry services
Family friendly
Smoking allowed
Toilet with grab rails
Accessible by lift
Key card access
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
Map of Edmonton
Available Rooms
Ratings and reviews
100% verified reviews8 / 10Excellent·Aug 2026
Didn't trybit
Well to be honest our last morning leaving we couldn't have a shower for a 7 hours in the vehicle jam together. I notified the front desk as I was leaving when they ask .. they didn't seem to register that it happened and they should probably look into the heater for room 233 . Honestly im surprised they didn't off a discount to the next time we visit..
But overall everything else was excellent.
9 / 10Outstanding·Aug 2026
Excellent, very, very clean!
All good
10 / 10Outstanding·Jul 2026
It was clean front desk was great
Pool was cold the said the heaters where not working
5 / 10·Aug 2026
Property is okay, no problems. Clean room, HOWEVER I had the worst customer service experience at this hotel out of all the hotels I have ever stayed at!
At check-in, the front desk gave me a key to a room that was completely different from the one I had booked! I reserved a room with two queen beds for four guests, but the room they gave me had only one bed!
I went back to the front desk and told them that they had given me the wrong room. However, their response was that they did not have a room available for me! This was completely unacceptable!
The hotel blamed the booking platform for not informing me that the hotel was undergoing renovations, and then they offered me another room that I WOULD HAVE TO PAY FOR! I had already paid 100% of my reservation, and, absurdly, they wanted me to pay even more for another room because they could not provide the room I had originally booked and paid for!
I was not asking for anything beyond what I had originally booked, and the hotel itself had confirmed my reservation! I never received any communication whatsoever from either the hotel or the booking platform regarding this issue.
They told me they had no way to accommodate me, that they did not have the room I had reserved, and that they would TRY TO FIND ACCOMMODATION FOR ME AT ANOTHER HOTEL NEARBY!
I refused and told them that they would either have to provide an additional bed for the room or give me another room with another double/queen bed.
Eventually, after some time, they miraculously managed to find another room for me with one queen bed, but as a result, my family had to stay in separate rooms for the entire stay!
$$$$
7.1Good
(453 Ratings)
"It was clean front desk was great"
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