Towne Treasures A ~ Brand-New Luxe Coastal Retreat with Private Cocktail Pool

Welcome to Towne Treasures A

Please note: this home is one side of a luxury duplex, however, all living spaces, parking, garage, and pool are completely separate. No parts of the home are shared.

Check-in & check-out are contactless. Check-in instructions will be sent 7 days before arrival with your door code as long as the mandatory online check-in form is filled out and the rental agreement is signed.

Locked owner`s closets are strictly off limits. The rest of the house is yours to enjoy!

We are available for guest needs and just live down the road. For urgent maintenance, we will come and take care of right away. For minor items, please notify us, but we will wait until your check out so we don’t interrupt your stay.

When booking, it is assumed you have read and agree to this agreement. You and your guests are bound to all terms and conditions listed in this rental agreement, as well as the property specific rules and regulations.

**POOL:
Guests may NOT, at any time, tamper with the pool equipment including adjusting temperature / spa settings. This is considered breaking house rules and can and will damage equipment. If a guest is found doing so at any time during their stay, this is grounds for immediate termination of the stay with no refund.

Cost to heat is $50/day, 2 night minimum, with 2 day notice to heat to 89F. Pool is not heated to spa temps.

Please note: while it is highly unlikely that there are issues with the pool heater, it is a possibility and there is no guarantee. Additionally, excessive rain causes pool chemicals to be knocked off balance. Pool & hot tubs MUST be serviced 2x per week. Please do not be alarmed if pool & hot tub maintenance come by during your stay. By booking this home, you are acknowledging these statements.**

Panama City Beach is currently proposing a city ordinance that would require all vacation rental guests to be 21 years of age or older, unless staying as part of a family. The primary renter and all guests must be 21+, with ID verification required prior to check-in. Hosts are required to enforce this policy and no exceptions can be made.
No smoking inside the home. If you smoke outside, it must be 10 feet away from all doors and windows, and guests are expected to pick up cigarette butts/smoking messes.
No events, parties, weddings, wedding receptions, large group “dinners”, or other large gatherings are allowed. If you plan on having other guests over, they must be included in your total guest count and may not exceed the maximum occupancy of the home. Review additional rules for more info.
No outside guests allowed at any time. Please contact host if you would like someone added to the reservation for liability purposes.
Children must never be left unattended.
Dogs are OK with a fee (must be paid) but are not allowed in the home alone without being in a crate/kennel nor on furniture or beds. Guests are expected to pick up ALL pet messes inside and out. Pet fee does not cover pet messes.


Rental Agreement Terms & Conditions

Introduction
This document outlines the terms and conditions applicable when booking and staying at our rental property. By proceeding with the booking, you acknowledge and agree to abide by these conditions, including all property-specific rules.
As an equal opportunity company, we firmly adhere to a policy of non-discrimination. We welcome all guests without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Our commitment to inclusivity and equality ensures a welcoming and respectful environment for everyone.
Renter Requirements
The primary renter must adhere to the age requirements as advertised on the booking platform at the time of booking.
The primary renter (named Guest) is responsible for all communications regarding the reservation, cancellation, and damage policies, and must by law be present the entirety of the stay. Other guests (invitees) are not party to these discussions.
Property Damage Protection Policy
All reservations are covered between $1,500 - $5,000 in damage (read the Safely disclaimer at the end of this document for more information). Please note: this is NOT trip insurance. All guests and travelers are advised to purchase a trip insurance policy.
Please do not spam the host/property manager with calls and messages of the home’s conditions as we do this on behalf of every guest, before and after each stay. Our homes are not brand new, and will have normal wear and tear that is maintained as needed.
We want you to enjoy your time in our home, so please do not feel the need to do a home inspection upon arrival.
Check-In & Check-Out
Check-in: 4:00 PM local time on arrival date.
Check-out: 10:00 AM local time on departure date.
Early check-in requests are subject to availability and are never guaranteed.
Damages
Immediate reporting of damages to the property during your stay is required. Photo and video documentation is provided to the property management company before and after each reservation to ensure fairness and honesty.
Guests are liable for repair/replacement costs exceeding deposit or Property Damage Waiver Fee.
Eviction Policy
Unlawful activities, damage to the property, excessive noise, or breach of agreement terms can lead to eviction without refund or deposit return. Additional charges may apply for damages discovered post-eviction.
Lost Items
The Owner is not responsible for lost, stolen, or left-behind items. Efforts will be made to return found items upon request, with shipping costs covered by the guest.
Maintenance
Normal wear and tear are not considered maintenance issues.
Please DO NOT spam the host or property manager with photos of items that are normal wear and tear.
The management may enter the property for maintenance or inspection.
After-hours emergencies should be reported via our business line.
Housekeeping/Cleaning
Report any cleaning issues or missing linens upon check-in, or within 2 hours of arrival.
The home comes equipped with essentials for a starter pack; replenishing supplies is the guest`s responsibility.
Promptly report any missing items in the property as soon as they are noticed, rather than waiting until the end of the stay. Failure to inform us in a timely manner is considered negligence on the part of the guest. Prompt reporting allows us to address and rectify any issues quickly, ensuring a pleasant and comfortable stay for all guests.
Cancellation Policy
The cancellation policy for your booking is determined by the platform through which you made your reservation. To provide you with peace of mind, we strongly recommend purchasing a separate trip insurance policy. This ensures coverage in the event that unforeseen circumstances require you to cancel your stay. Please review the specific cancellation policy on your booking platform for detailed information and remember that we uphold the cancellation policy in place at the time of booking.
Harassment Policy
We maintain a strict policy against harassment in any form. Abusive, threatening, harassing, violent, hostile, or inappropriate language towards our staff, servicers, vendors, or other guests is not tolerated under any circumstances. Failure to adhere to this policy may result in the immediate termination of your stay without a refund and is considered a breach of the rental agreement. We are committed to providing a safe, respectful environment for all guests and staff, and we appreciate your cooperation in upholding these standards.
WiFi/Internet/TV
Internet services are provided subject to availability.
The WiFi password is available in your check-in instructions, your guest portal, and the Touch Stay Guide at all times.
Bunk Beds & Sleeper Sofas
Top bunk beds are for children under 100 pounds. Safety instructions for bunk bed use must be followed.
Sleeper sofas sleep 2 people maximum.
Stairs
Stairs are maintained regularly. Guests use stairs at their own risk.
No Smoking or Open Flames
Smoking and open flames are strictly prohibited inside the unit and on the balconies/breezeways (unless a fire pit has been placed there by owner/property manager). HOAs may require smoking to occur in parking lots; homes and townhomes require you to be a minimum of 10 feet away from all doors and windows. Messes must be picked up. Violations will incur charges.
This policy encompasses all forms of smoking, vaping, and the use of e-cigarettes. In addition, while we recognize the legal use of medicinal marijuana, the following guidelines apply:
Prohibited Areas:
Smoking, vaping, and the use of e-cigarettes or medicinal marijuana are strictly forbidden inside the rental unit and on the balcony.
Legal/Medicinal Marijuana Use:
The use of legal or medicinal marijuana is permitted outside the rental unit in designated areas, in compliance with local regulations.
Guests are required to dispose of all marijuana residue and paraphernalia before departure.
Proof of a valid prescription may be requested, in line with Florida state law.
Enforcement and Penalties:
Violations, such as evidence of smoking or marijuana use inside the unit, will result in additional cleaning fees, forfeiture of the security deposit, and potential eviction.
Guests are responsible for any costs associated with restoring the unit to a smoke-free condition.
By booking and staying at our property, guests agree to these terms, ensuring a clean and comfortable environment for all. We appreciate your cooperation and understanding.
Pet Policy
Our properties have specific guidelines regarding pets, and it`s essential to check the listing details to determine if pets are allowed, as this is subject to HOA policies or the owner`s preference. If pets are permitted:
Pets must not be left alone in the property unless secured in a crate or kennel.
Pets are not allowed on beds or furniture.