Apartment in Dubai
Reasons to book
About this apartment rental
Smoking
Smoking is strictly prohibited inside the apartment. A minimum fee of AED 4,500 will be charged for deep cleaning, odor removal, and compensating the next guest if relocation is required.
Lost Access Cards
Lost or unreturned access cards will incur a minimum replacement fee of AED 700 per card.
Late Check-Out
Unauthorized late check-out will be charged at a minimum of AED 400 per hour (even partial hours). If this delays cleaning or affects the next guest, additional fees or refund costs may apply.
Damaged or Missing Items
Towels, bed linens, or covers that are missing or heavily stained must be replaced. Charges range from AED 50 to AED 200 per item.
Left-Behind Items
Items left behind after check-out will be kept for up to 7 days. If return is requested, a handling and delivery fee will apply.
Damages
Please report any damages immediately. This allows us to repair or replace items promptly and avoid further charges.
Maximum Occupancy
This apartment accommodates a maximum of 6 guests. Only registered guests are permitted to stay overnight. Unregistered visitors are not allowed to remain in the apartment after midnight.
Before You Leave
Please leave the apartment in a reasonably tidy condition and return any moved furniture to its original position. No deep cleaning is expected as this is covered by the cleaning fee.
Trash Disposal
Please dispose of all trash in the designated garbage room of the building.
Noise and Quiet Hours
Please be mindful of neighbors and avoid excessive noise, especially during designated quiet hours. Violations may result in a minimum penalty of AED 600.
Candles and Open Flames
The use of candles, incense, or any open flame is not allowed due to fire safety regulations.
Temporary Maintenance or Amenity Closures
Occasional maintenance work may affect community amenities such as the pool, lagoon beach, or parking without prior notice. These matters are beyond our control and do not entitle guests to refunds.
Utility Disruptions
While we ensure all facilities are in working order, temporary disruptions in electricity, water, internet, or gas supply may occur due to building or municipal issues. These do not warrant refunds.
Same-Day Bookings
For same-day bookings, we require up to 3 hours of preparation time after ID submission.
Personal Belongings
We are not responsible for lost, stolen, or damaged personal items.
Guest Liability
Guests are responsible for any damages caused during their stay, including by their visitors. Any fines issued due to guest behavior may be passed on to the guest.
Agreement
By confirming your booking, you agree to comply with these house rules. This helps us maintain a safe, clean, and enjoyable space for all future guests.
