Ajowa Resort Seminyak by Ini Vie Hospitality

Clean.. aesthetic property and very friendly staff and I would surely book this villa again when I’m back in Bali in a few months and I haven already recommended it to a few friends too… they also have a shuffle car when they could take you to different locations free of charge and amazing breakfast

I liked everything about this property

The room the service

Our stay was absolutely perfect from beginning to end. We have travelled to many places, but this hotel truly stood out and exceeded all our expectations. The rooms and villa were beautiful, spacious, spotlessly clean and very well maintained. We got the villa we had hoped for, and everything was exactly as we wanted. However, what made this experience truly unforgettable was the kindness and hospitality of the staff. Every single person we met was incredibly warm, friendly, attentive and helpful. No matter what we needed, they were always there with a smile and genuinely made us feel welcome. Their hospitality was on another level, and it made all the difference. We also loved the little Balinese traditions incorporated into the check-in and check-out process. These thoughtful touches reflect the local culture and the hotel’s desire to share it with its guests. It was such a beautiful and authentic experience, something you don’t find everywhere and something we will remember. Communication via WhatsApp was also outstanding. The team was always quick to respond, answer our questions and resolve any issues immediately. Everything was incredibly well organised and handled with such care and professionalism. A special mention goes to the Japanese restaurant, which was absolutely incredible! Every dish was delicious, and the chefs, waiters and entire restaurant team were just as lovely as the rest of the staff. They were attentive, friendly and genuinely took the time to interact with their guests. Breakfast was another highlight. Being able to choose in advance from a menu with pictures was such a clever and convenient idea. There was plenty of choice, everything was delicious, and the whole process was so well organised. Finally, the attention to detail at departure was just as special as at arrival.

Ajowa is a beautiful and very unique resort, and there are definitely things we enjoyed. The staff were friendly and welcoming, regularly greeting us and holding doors open. The à la carte breakfast was also very good, with flexibility to change options. The room design and amenities are impressive, particularly the round bed and projector, which also helps block out light when sleeping. The sunken seating area looks great but unfortunately isn’t very comfortable for relaxing or watching the projector.

The laundry service was quite expensive compared with nearby alternatives, even though the outside laundry service used by the hotel appeared to be the same one available locally. We were also initially told that express and next-day options were available, only to be informed later that the service was closed. The scooter rental was disappointing. The scooter arrived late, had zero fuel, and we were still charged a premium tourist price plus tax. The scooter also got stuck because of roadworks, and there was no decent infrastructure or suitable access for bringing it into the resort’s front parking area. This service was arranged through an external provider, with the resort adding its own price on top. Some basic room items were also an issue. We only had three working hangers between two people, and getting additional hangers was unnecessarily difficult. The transportation service was another disappointment. Instead of using the resort’s own nicer vehicles, the resort arranged a basic cheap taxi through an external provider and added its own markup. We were charged a premium price for what was essentially a cheap taxi. For halal food, the hotel states that halal options are available, but it is not halal certified. This should be made clearer for guests who require certified halal food. Overall, the property itself is impressive, but the service was too inconsistent for us. The resort’s use of external providers, combined with adding its own markup to services such as laundry, scooter rental and transportation, was disappointing.