All Ritmo VIP- Rooms Only | Mandatory All-Inclusive Paid At Resort.

Honesty the people who work there are kind and very helpful. The food is great buffet style and on occasionally al carte. They were very respectful and anything you need they are more than happy to help you. Both my boys enjoyed it there the air conditioning in the rooms is really great. The view is amazing and if you’re going to book tours that place has the best people they have great prices and are super honest couldn’t be happier with thier services. Highly recommended

The food is a hit or miss, rather a mid or miss, the liquor is watered down and they ran out mid afternoon, 3 out of the 4 days I stayed. They had us in a room connected to another room where we can hear every little thing that happened in the other room. I had to call the front desk once cause they had their tv full blast in the middle of the night. I have 2 small kids and a baby. That baby needed to sleep. We also had to put a towel under the door at night so the light wouldn’t come thru l. The ac leaked water on the floor the entire time and we had to put towels down to dry them so nobody slipped. I told the front desk the first day we walked in and they sent someone to mop. The ppl were super nice and helpful but the place is like a 5 out of 10. If they kept up with maintenance and the esthetics it would be beautiful. It is beautiful just needs to be maintained better. The pictures show how it looked probably 10 years ago. Paint the deck, replace the pool tiles, have some decent food, better liquor, fix things up including the kids water park cause that really needs to be upgraded. You walk on the stairs and it feels like you’re going to go right thru them. It pirbbaly has another 2 years until it rots completely.