Westbahnhof Apartments Top 1

Das es keine Handtücher gegeben hat und die Toilettenbürste

We had a pleasant stay here as a group of 6 people. The location is definitely one of the biggest advantages – it is very close to Westbahnhof, with excellent public transport connections, shops and restaurants nearby. It was very convenient for exploring Vienna. The apartment was clean, comfortable enough for our group and having six separate beds was a big plus. The check-in process was also straightforward and communication with Milka was generally good. We can definitely recommend!! :)))

Milka was friendly and polite, and we appreciated her communication with us at first. One small disappointment was that our request to move to another available apartment with a terrace could not be accommodated, even though the apartment was completely empty and not being used during our stay. She did not answer our WhatsApp message about our request. When I later asked her in person, she again simply said NO and told us to smoke upstairs on the terrace. Her attitude during this conversation was quite strict and final. We expected a little more understanding, especially because my father has a disability and had to go all the way upstairs every time he wanted to smoke. We felt that moving us to the empty apartment with the terrace would have been a simple solution. Also one thing worth mentioning is that the main entrance door to the building was in quite poor condition and did not feel very secure. This was probably the biggest negative aspect of our stay but i'm sure they will soon renovate the door. But overall, we enjoyed our stay and think this is a good budget option for larger groups, especially because of the excellent location. We would definitely consider staying here again, next time the apartment with the terrace when visiting Vienna again.

Das Apartment wurde für meinen Vater während eines Städtetrips gebucht. Besonders hervorheben möchte ich den ausgesprochen freundlichen und hilfsbereiten Check-in. Das Personal hat sich sehr engagiert und meinen Vater trotz einiger Herausforderungen geduldig und professionell betreut. Das Zimmer selbst habe ich nicht gesehen, mein Vater war mit seinem Aufenthalt jedoch sehr zufrieden.

Es gab nichts Wesentliches zu beanstanden.

Lage und Schlüsselübergabe

das Zimmer war schrechlich, das Bad ebenfalls. Kalt, klein, unpersönlich und so, wie an sich eine moderne Gefängniszelle vorstellt. Es gab kein Toilettenpapier, keine Handtücher und in der Küchenzeile nicht einmal Besteck oder irgendetwas, das man Ausstattung nennen könnte