Hilton Cologne

Property building
Property building
Lobby or reception
Dining area
Dining area
review stars
7.9Good
(4,213 Ratings)
"Early in the morning we arrived the hotel as family. Location was perfect"
Verified guest
Don't miss out! Price and availability may change
7.9 / 10.0
Good(4,213 Ratings)

Hotel in Cologne

5-Star Hotel

Reasons to book

Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Boasting a fitness center, a restaurant as well as a bar, Hilton Cologne is located in the center of Cologne, 984 feet from Cologne Central Station.

Amenities at Hilton Cologne

Business facilities
Golf course (within 2 mi)
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
WiFi/Internet
Laundry services
Sauna
Accessible Parking
Family friendly
Ironing facilities
Safe
Toilet with grab rails
Accessible by lift
Key card access
Emergency cord in bathroom
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products

Map of Cologne


Available Rooms

$$$$
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Ratings and reviews

7.9 / 10.0
Good(4,213 Ratings)
100% verified reviews
6.0 / 10.0
Excellent Location... but that's about it!
Very Central Location: right round the corner from the majestic Cologne Cathedral and just 5 minutes walk to the Train Station. Very welcoming reception staff speaking rather outstanding English. Very Good Spacious Shower.
No porter service on arrival and had to make our way with our luggage, to the room, on our own. The Room was rather dark with low internal lighting and hardly any external natural light. We actually went for a room upgrade but we got a third floor overlooking the internal courtyard. Furnishings, though in good, functional state, look rather dated and apart from an empty minibar, a safety deposit box and an electric kettle, that was about it. Toiletries and amenities were very limited and hardly ever replenished (for example we had to ask for shower caps and a shower gel refill). Surely not the standard expected from Hilton. Same goes for the breakfast: at times it can get pretty chaotic - 8am onwards - with hardly any tables available, shortage of plates & cutlery and a long time to replenish most food (or even twice the cooking station being closed). Whilst local restaurant staff seemed stubborn, cold and unresponsive, foreign members of staff went out of their way to help out and assist at all times. And by the way, getting a hot chocolate from the bar after 9:30pm is impossible - "the machine is switched off" Again, not what you'd expect from a Hilton!
5.0 / 10.0
Overnight, the room was basic for the price.
Handy location, close to station.
Very small room.
10.0 / 10.0
Hotel was well located and all resepsiyonist were perfect.especially NILS first welcomed us very energetic that we exhau
Early in the morning we arrived the hotel as family. Location was perfect
I thought 2 rooms interconnected. But unfortunately there were 2 room seperated my family
2.0 / 10.0
Decent
Location
No customer service at all
8.0 / 10.0
Good hotel in Cologne
Rooms are great and well decorated. Staff is excellent Location is great Bar area is very cosy and well decorated
No staff to help unload your car or park your car Breakfast room isn’t very nice or well decorated. Breakfast was not complete. A lot of things were empty. When I asked for orange jus we got juice from a package of orange jus. Before we had fresh.
5.0 / 10.0
Poor form from an established brand. We expected better.
The Hilton Cologne is very close to the main station which is convenient if arriving by train. The room was spotless and quite comfortable and a cot for our baby was provided upon request. Room service also arrived quickly and was very satisfactory.
When we arrived there was a long queue to check in and the check in process was unnecessarily slow without an explanation. The central lobby is not especially welcoming for a hotel and arriving at a queue is not the experience we had first hoped for. The card authorization process for our stay was completely illogical and I've not encountered this type of charging before (pre authorization for a night plus 50 when booking then again when you check in which will be returned at some indeterminate time with the cost of the stay also being charged at a later date after check in). This was inconvenient and quite strange. The worst part of our stay was at night when another group unlocked our room door with their room key. Luckily I had the bolt on so they couldn't walk in (our baby was sleeping) but it was a massive security risk and could have been much worse. I had to complain to the front desk twice because our key cards did not work after that. You expect a base level of safety when you stay at any hotel, especially one as established as Hilton. You don't expect another guest to be able to unlock your door at night. We cut our stay short and went elsewhere after this.
10.0 / 10.0
Absolutely perfect
Everything was perfect
10.0 / 10.0
top hotel.
great hotel. book it!
no food after 23pm

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Hilton Cologne. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Hilton Cologne pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Hilton Cologne?

We found 26 amenities for this rental. This includes business facilities, golf course (within 2 mi), free wifi/internet, free parking, and air conditioning.


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