Apartment in State of Quintana Roo
Reasons to book
About this apartment rental
-Concierge 9 am–9 pm
-Continental breakfast included
-Yoga every Friday
-Housekeeping every 7 days (long stays)
-Outdoor tub to relax under the sun or stars
Perfect for solo travelers, couples or small families. Our spacious apartment in La Veleta ensures a comfortable and memorable stay in Tulum. Packed with amenities and situated in a prime location, it`s your ideal home away from home amidst the area`s vibrant atmosphere. Experience the best of Tulum with us!
Luxury amenities
Three pools and seven plunge pools
Gym
Chill out area with hammocks for perfect sunset views
Grill stations for coal BBQ
Virtual Concierge service (local recommendations/ trip organizer and in stay assistance) from 09:00-21:00 Monday-Sunday
The concierge may assist you with the following
-Airport transportation
-Chef
-Massages
-Yoga teachers (we provide the mats dont worry)
-Private driver
-And everything that has to do with Tulum!
Special house keeping services depending on the length of your stay
Onsite Team Schedule
Front desk receptionist 08:00am-17:00pm Monday-Saturday
Night security guard 19:00 pm - 07:00 am Monday-Sunday
Maintenance team 09:00 am - 14:00 pm Monday-Sunday
SLEEPING ARRANGEMENTS
Main room: King-Size Bed
Living room: Queen-Size sofa bed
Fully equipped kitchen
Refrigerator
Microwave oven
1 Smart Tv
Towels
Hair dryer must be requested before arrival
Iron must be requested before arrival
Perfect for long stays.
If you have any questions, please don`t hesitate to reach out. Our dedicated support team is here to assist you.
Welcome to our La Veleta apartment, where convenience meets luxury. Our 24-hour front desk ensures a seamless experience for all guests.
On the rooftop, indulge in our unique bridge pool and hydro plunge pools, complemented by BBQ areas and hammock zone for an exceptional outdoor experience.Additionally, the ground floor offers two expansive long pools. Well equipped gym inside the condominium. Two long pools on the ground floor.
All these amenities are available from 8:00 am to 22:00 pm, enhancing your stay with us.
Our online concierge is available daily from 9:00 a.m. to 9:00 p.m., with an average response time of just 30 minutes. For a smoother experience, we recommend using the Airbnb app to communicate with us directly.
Need something outside those hours? Don’t worry — our front desk is available to assist you in person, and our entire staff is always happy to help with anything you may need during your stay. Your comfort is our priority.
If anything comes up during your stay, our skilled maintenance team is committed to resolving it as promptly as possible within working hours. Please report any issues immediately via the Airbnb app, preferably with a quick photo, so we can address it efficiently.
Note: Tulum is a magical yet growing destination. This means occasional power outages or internet interruptions may happen from time to time and are beyond our control. Also, being surrounded by lush jungle, spotting an occasional bug is possible.
Still, rest assured — any issues with electricity, water, or Wi-Fi are reported immediately to the proper authorities, and we do everything in our hands to support a fast resolution.
Ready to experience the magic of Tulum with comfort, service, and style? Don’t wait — book your stay now and let us take care of the rest. Your unforgettable escape starts here.
