JES214B - Piso de lujo de 1 dormitorio con hermosas vistas a la ciudad - Alquiler temporal

I liked the location of the property—only 350 meters to the metro, with an on-site gym. It was clean and tidy. The apartment was quiet.

The biggest problem was contacting the apartment owner. 1. The problems started even before our arrival. After paying I received an email and phone number to contact the host. The next day, I received an email from the host requesting online check-in. I didn't see a check-in link in the email. So I asked the owner to resend the check-in link. Despite sending an email, WhatsApp message, and phone call, I received no response. 2. The apartment isn't 60 m² as advertised on the website, but 38-40 m². The question is whether this was a mistake on the owner's part or a deliberately misleading action. 3. There's no gas in the apartment. There's only an electric induction cooktop. The coffee kettle was only aluminum. Induction doesn't work on aluminum :-) So, we made coffee by placing the kettle on a steel frying pan :-) 4. There were large containers of liquid soap in the bathroom, but no soap :-) 5. My wife and daughter needed a hairdryer. We submitted our request on the first day of our stay. No one delivered the hairdryer until the end of our stay, which was seven days :-) 6. There was no contact at the provided phone number throughout our stay. 7. I only received an invoice for my stay after Booking.com intervened five days later.