Moonlight Luxury Bubble Camp & Jeep Tours

“I highly recommend Jeep Tours and their stargazing trip. It was a wonderful and unique experience with excellent organization and great attention to detail. The atmosphere was amazing and made the trip truly enjoyable and unforgettable. I highly recommend it to everyone.”

The Location.

Misleading pricing and highly questionable business practices The price displayed on Booking.com was only €8 for all four of us for one night in a luxury bubble tent with a glass roof or glass walls. The booking confirmation did not mention any pricing error. Instead, it stated that transportation to the camp would cost an additional 15 JOD (approximately €19.50) per person if we did not book a tour with the camp. This transfer fee may be perfectly legitimate, as the camp is not accessible with every vehicle. However, such an additional cost should arguably be clearly disclosed in the accommodation description before booking. Only later, after we contacted the camp, were we told that the Booking.com price was incorrect and that the accommodation should actually have cost approximately €78 (60 JOD). That, in itself, would have been understandable. We subsequently negotiated a special price of €65 (50 JOD) for all four of us combined, including the accommodation and all activities, such as the desert tour, dinner and stargazing. We knew this was an exceptionally low price, which is precisely why we explicitly asked several times whether the 50 JOD covered all four people and all activities. This was clearly confirmed in writing. The entire conversation took place in Arabic with native Arabic speakers, so there was absolutely no language barrier or translation error. Upon arrival, however, we were suddenly told that the desert tours alone would cost €156 (120 JOD) per person, on top of the €65 (50 JOD) for accommodation. This would have amounted to a total of €689 (530 JOD) for four people. These additional charges of 120 JOD per person had never been mentioned before. We had also explicitly clarified that the agreed 50 JOD was for all four of us, not per person. There was therefore no reasonable basis for claiming a misunderstanding. Even if the price had been 50 JOD per person, the total would have been 200 JOD (€260) — but that was never the agreement.