Upscale Penthouse Pool, Gym and Garage

Location

Nothing

The guy who is in the lobby saved me so much trouble constantly he went way above what he needed to due to host not.

Let’s start I never received to check in details so the lobby guy had to contact owner then owner sent them it said key would be in a lock box guys when I tell you there was over 80 lock boxes none labeled when we finally found it no keys were in it again reached out to owner waited finally got an answer back that the cleaners took the key and would be right down with it more waiting then they finally get there then told no sheets or towels that they would deliver them quickly we waited an hour but they brought them we were staying three nights we got two towels and ten hand towels we finally thought we were good and left for food upon return the key to get in garage did not work we waited an hour for someone to let us in to park once again I messaged the owner no response back next day I went to the wonderful guy in the lobby and he fixed the key all these things made an already stressful trip even more stressful (husbands surgery) little things the cleaning crew needs to clean better the walls looked bad no shampoo or soaps anywhere also when you give people codes make sure to include the pool code since you advertise it has a pool. Would I stay again for the price I paid no fix all the issues and I would absolutely stay again.