Golden Plaza Hotel - Free Massage

Ничего

Ужасно грязно, в номерах не убираются и запах страшный

Отличное место расположение - центр города. В нескольких минутах ж/вокзал, станция метро, рядом с отелем автобусные остановки 2 минуты и Ты можешь уехать в любую популярную достопримечательность: музеи, фуникулер и т.д, Центр Гейдара Алиева 1,8км.

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The staff in the dining area were very friendly and kind. The location was also convenient, as it was easy to reach the main attractions by taxi from the hotel.

The rooms were quite dirty, worn out and poorly maintained. The photos on Booking.com were most likely taken a long time ago, as the rooms looked much more run-down in reality. The cleaning was not done properly, and the bathroom was also quite dirty. We did not dare to use the air conditioner because the inside appeared to be moldy. The electrical sockets were in terrible condition, and our phone charger almost fell out because the sockets were so loose. We also could not charge two phones at the same time, as neither phone would charge when both were plugged in. The hairdryer did not work, and the TV was very basic, with YouTube being practically the only usable feature. The food selection was limited, although the food itself was tasty. However, the food was served reheated in a microwave. We were also promised an airport transfer from the airport to the hotel through messages, but the driver never showed up. When we arrived and contacted the hotel, we were told that the driver was probably asleep. As a result, we had to find another taxi at a much higher cost. When we asked about a refund or compensation for the additional expense, the hotel staff claimed that the taxi service was actually offered from the hotel to the airport, even though we still have the original messages clearly stating that the transfer was supposed to be from the airport to the hotel. This was very disappointing and poorly handled. Overall, the hotel did not meet our expectations, especially considering the condition of the rooms and the facilities.