Khatai Family Suites Hotel

I was traveling to Baku for the Qarabag v Newcastle United game. I managed to book early to avoid the regular algorithm price rises so managed to find a place that was relatively cheap, something looking like an old school, dated BnB from back in the 80s that was about 20 years behind the times, at least that's what the images gave the impression of. Unfortunately I booked without doing my regular due diligence, I usually make a search on what ever booking site I'm using, then cross reference that search on other search engines to see if the reviews match up. Unfortunately, they didn't, Google kicked up 275 1 star reviews that varied from bed bugs with guests being eaten alive, to rude members of staff, foul smells and poor food.. So needless to say I contemplated booking elsewhere, then came the predicted price rises so ended up just sticking with what I had. To make matters worse, I received notifications of around 12 different name changes during the 10 days before my arrival, this was seriously concerning, I noticed a hike in their reviews too. The name changes seemed to wipe the slate clean. Was this an attempt to cover up the bad reviews and give themselves a clean slate? If it was, then it was completely justified because this place was amazing. From the second I set foot in this place I was greeted with cleanliness, tiled flooring, friendly staff. I was given a modern key card and instructions on how to get to my room. A short lift to the next floor or a walk up a very modern spiral staircase and you're met with a well lit room with a restaurant and modern tilled flooring. Nothing like the images I had been sold in my original booking. It seems the only thing this hotel hadn't updated was their hotel listing page on booking.com. Everything worked flawless, I walked down a well lit, tiled corridor to my room.

It was a little hike from the centre of town but this is no reflection on the property.

Çok temiz ve konforluydu

Dinner included but everyday same menu same dish

They claim to have 2 branches when I book I thought it’s in old town but it’s not.everytime u need to take taxi to old town.feel like cheated.the included dinner is really frustrating same dish every single day.breakfast is also very limited 10am there is no more eggs no more omelette no more porridge.can’t understand just some eggs hotel can’t provide