Heavenly Overlook Cabin: Stunning views, minutes from town and park, sleeps 10

The location of this rental was excellent, providing quick and easy access to town and the Smoky Mountain trails on the NC side. While the area is beautiful and the host was responsive to our messages, the property itself did not live up to its 'exceptional' ratings due to several maintenance, and safety issues.Communication & Arrival:Despite the booking stating check-in info would arrive 3 days prior, we received nothing until the day of arrival. No instructions were provided on how to find the house or use basic amenities. We had to repeatedly contact the host to get the WiFi password, figure out why back porch lights would not turn on, and operate the outdoor fireplace.Health & Safety Concerns:We encountered a serious health hazard: an air vent was covered in fiberglass insulation, which blew into the living space every time the heat turned on. Additionally, the bunk beds were quite wobbly, creating a safety concern for those sleeping in them.Comfort & Amenities:The beds were not very comfortable, and the kitchen is nice but shows use; the pans and baking sheets were so old and worn they appeared impossible to clean properly.Summary:We left the home in great shape, but the lack of preparation, the uncomfortable beds, and the fiberglass issue made for a disappointing stay despite the great location. We hope the owner addresses these maintenance and safety items for future guests.