Green House Hotel

Las instalaciones son muy modernas, cómodas, camas grandes, la distribución del espacio excelente y buen servicio y atención

Todo! Las instalaciones, la ubicación y la amabilidad del personal

Todo nos gustó

La atención del personal y las instalaciones excelentes, todo el sistema eléctrico con domotica, un hotel según nos contaron recién construido

Nada, todo bien y excelente, muy difícil encontrar en Salento un hotel con mejores instalaciones

The only real advantages of this hotel are its location and the cleanliness of the rooms, and unfortunately, that is where the positives end.

We arrived at the hotel about an hour early, left our luggage at the reception, and went out to explore the city. When we returned, we discovered that some of our bags had been moved to other guests’ rooms without any notice. The hotel staff only then began searching for them, which was extremely concerning and unprofessional. The room itself had numerous flaws. The bathroom mirror was installed in such a way that it was impossible to turn on the hot water tap, which meant we had to wash with cold water. The walls between rooms are very thin, so you can clearly hear other guests talking and even showering. Some rooms have windows that are literally about 20 x 20 cm, and right outside there is a school, making it impossible to sleep past 7:00 a.m. due to the extremely loud noise. During our two-day stay, we experienced even more issues. On the first day, there was no electricity for half of the day, and on the second day, there was no water at all. To make matters worse, no one at the hotel speaks English, and even a simple request, such as asking for a hairdryer, seemed too difficult for the staff to handle.