Beachfront home with private heated pool, hot tub, & elevator

Beyond the Blue was a beautiful house and the space was great for the part of our group that got to stay there. The pool and the media room were a huge hit as well. We just wish we had lights at the pool during the evening hours. The reason for some of our low ratings had nothing to do with the house itself. We were scheduled to stay at a different property through Vacasa upon arrival. We had just received our key code and as we were pulling onto the island at 3:30 (check in was at 4:00) after 6 hours of driving we received a phone call from Vacasa telling us that our house was no longer available. We were quite shocked and thought we would be temporarily displaced due to a mechanical issue at the property. However, we were given two choices. We could either be refunded and return home, or they could offer us two houses for our group (they did not have a house large enough for all of us). Long story short we took the two houses while only having a brief amount of time to see if they were suitable. As we headed for both of those properties we were then told we had to wait now until 4:30 before going to the properties as they were not ready. Half of our group did get to enjoy being ocean front and having private pool access as we had expected with the original property, but the other half of our group had to stay in a different house about 5 miles away. This house although nice as well, was not ocean front (about 4 house rows back), and it did not offer a pool. While our group did manage to get together as much as we could during the week, it was not what we were prepared for, or expected. We were told we would be refunded the difference in cost, which we were a week later. However, we did reach out to Vacasa and felt as if we should be accommodated further. After many calls to them during the week, they did not get back to us until we had returned home. Vacasa told us that they felt they had accommodated us very well and there was nothing more they would do for us. This is the second time now that Vacasa has inconvenienced us with our vacation stays. We have vacationed on Topsail Island for 40 years, and we vacation with about 80 people total. Due to the inconvenience of our week we are not unable to book properties close by the large group of people we vacation with every year for next year. Needless to say Vacasa let us down yet again, and we will do our very best not to book with them in the future.

Views, location, quality of the home , exceptional!

This house everything you need for a large family trip. There is plenty of space. The pool, hot tub, and elevator were great upgrades for us! I even saw the pool maintenance company come and check the levels/clean. There is some wear and tear we assume is from renting all summer, but overall it was a great rental!

Great location, but this house is in serious need of TLC