Colivi Studio Cosy 50m Gare Annemasse

Logement très bien situé, confortable et bien équipé, avec tout le nécessaire pour passer un bon séjour. Le check-in et le check-out sont très simples, toutes les instructions sont claires et les tutoriels vidéo sont vraiment pratiques pour accéder au logement et effectuer le départ en toute autonomie.

Quelques petits points à améliorer au niveau des équipements, notamment un pommeau de douche qui fuyait et de la vaisselle un peu dépareillée. Il n’y a pas non plus de personne présente sur place en cas de problème. Cela ne nous a toutefois pas dérangés pendant notre séjour. Le tarif peut également sembler un peu élevé pour une location au mois.

Customer care from both Oceane and Olu was very nice and I felt at home. Explanation for anything requested was provided timely and professionally. The place is very clean and quiet to allow a good rest. I will return back when visiting Annemasse.

None, all was okay

La ubicación, muy cerca de la estación de trenes

No hay secador de pelo y tampoco aire acondicionado

Location was very convinient.

The hosts could have been more polite. We had an incident whereby we arrived early than the expected time of 5pm. This led to a dispute over the phone. Although, they were right to point out that they would be doing us a favor to allow us access by 2pm (we arrived at around midday), it was not necessary for the host to insult me personally over the phone; he called me a child, shouted at me telling me to 'shut up' and even threatened to punish me by allowing us access to the property at 5pm. By this time, I accepted whatever they would decide and personally refrained from talking to them, letting my supervisor talk to them, eventually, we were given access at around 2pm. The female host (Oceanie) later sent me a message clarifying that they did not intend to insult me but by the time, the damage was already done. I did promise them that I would give these details in my review. We also had the issue of the security deposit that was not expected as it was not part of the documents we had read prior to paying for the property, this was resolved amicably though. Regardless of the attitude of the hosts, the property was good.