Diamond Head Beach Hotel

Enjoyable environment and facilities!

Excellent location with a beautiful beachfront view. The only hassle was the parking. We paid additional for parking and we were assigned a parking spot but our spot was constantly being taken by other vehicles, we had to find street parking which is not easy to find.

I booked this trip to celebrate my daughters graduation. When booking this place had good reviews and the pictures pretty much sold the place to me. When I got there it is not what was in the pictures. My unit is independently own I guess which was number #1205 The view was beautiful but the air conditioning was awful it was rusted and moldy My daughter is now extremely sick and I am not feeling well. They're microwave was rusted on the inside and did not heat up the food well. The bed was awful and very dirty. They put two clean sheets over a very dirty mattress. It said that there was a chair and snorkeling on the balcony. It was a rusted broken chair in a box that was very moldy with snorkeling gear and other things. I'm extremely upset and disappointed with how much money I put into this place. And now we're going home sick. I called and reported all of this and they blamed the volcano. I've asked residents and I've asked Uber drivers about this volcano they said they know nothing about it. I think it's very poor that they allowed us to stay in there with that condition and I was told they're taking out the air conditionings and swapping them out next week. If they got all of these problems fixed it would be a really nice place to stay. But the fact is I put in a lot of money and hard work and I'm really upset. I took pictures of everything if there was a place for pictures I would leave it.