Oleander Escape Lake Front Retreat

Location was wonderful, we were able to bring our boat to the landing and use it easily everyday. The kayak was fun. The kitchen had everything we needed. The front and back deck were great and comfortable. We brought our dogs and they were very comfortable downstairs , we found guards which could be used with the garage doors open. Very peaceful overall.

No overhead fans were on when we arrived and it was 35 degrees! The fan controls in the living areas were very confusing to use or perhaps some didn't work? We were only able to use one in the living room and one on the front deck. The light was out over the BBQ which made using it at night tricky. We had trouble finding the cold water reserve in the fridge. The dishwasher didn't clean well. The table tennis bats were terrible. Communication with the host was difficult as there was no way to message via booking.com instead there was a 1800 number which was not answered on the various times i called and being on a break from work i didn't want to receive calls so I didn't leave a message. It would have been super helpful to have a printed welcome /info book listing how to use fans / fridge / dishwasher/ TV remotes. I found it time consuming to have to use my mobile , find the email from host ( a no reply email address by the way) and follow link to digital instruction / welcome listing - which by the way, had nothing about fridge, dishwasher. fans or tv!

The size of the property for family was good

As a guest you can't use the fireplace even though it does exist. Not even a bottle of milk for tea or coffee, UHT milk was there but it's a long way from shops you have to drive. Steep driveway too.