Aiden Hotel Sacramento Downtown

Clean rooms and very friendly staff.

New, very funky lobby

The air con was noisey

almost everyone that worked here in the lobby was super nice, welcoming and helpful, I met a lot of different staff members. especially loved josh! she was always helpful and a joy to see and even pumped up the bike tires after I asked him to. the gym is super nice and i felt so safe and comfortable. literally the most comfortable hotel bed i’ve ever slept in and perfect room for 1 person. I would 100% stay here again. i also loved that they had water machines bc when i travel it’s always an extra trip to go find clean enough water to drink. they made it so convenient to not have to leave for many reasons.having the complimentary bikes was a huge reason of why i booked here also since i didn’t have a car! also really liked the house keepers too! especially havana, she let me vacuum my room. Super polite and great customer service. josh (front desk) pump up the tires on the bike where I asked you and help me understand my day with ease. Super nice and great customer service and Helped me extend my stay twice easily!

the bigger african american dude was a bit less happy but still helpful. and how wendy said the tires on the bike were pumped up but they weren’t. the gardeners were there somewhat early one morning which was annoying if you’re sleeping past 8 am. also the gym had sweat marks on the stationary equipment dripping down the bottom that no one had cleaned and should be vacuumed and looked at everyday. yoga mats could be cleaned but otherwise gym is one of the best hotel ones i’ve been too. simple strong and straight forward

Modern decoration and exceptional clean.

The elevator was not working and our room was changed to street level. Making the stay feel like a motel rather than what I booked.