Beautiful attic room R3

Lovely staff, the room was exceptionally clean, facilities were great and the breakfast and coffee machines were great.

The bed was slightly too hard for me, but that is just my preference

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La posizione è molto buona, per via dei collegamenti con la Città Vecchia. I servizi igienici sono molto puliti.

Il riscaldamento della stanza non era adeguato alle basse temperature (i caloriferi erano tiepidi). Tuttavia i piumoni del letto tenevano caldi ( sebbene non fossero molto puliti). Non ho incontrato lo staff e nessuno ci ha rivolto la parola. I vicini di stanza erano rumorosi

The place was as advertised, and the pricing was very good. The amenities were as advertised as well, so overall we had no surprises with our accommodation

Guests (some of them were drunk) having a party in another room. The house rules clearly states quiet hours between 10pm and 7am. I communicated this with the property. I told those guests at 1.15am to respect the house rules (10 minutes after they arrived). I told those guests at 2.30am to go to bed or go outside. Instead, I was threatened by a drunk guy and I was forced back in our room. 5 minutes later he bounced on our door to threaten us some more. Obviously I had the door locked. Around 4am it finally quieted down a bit more, and I was able to get some sleep again. Mind you that we originally went to sleep at 11pm. I shared these details through the night as they were happening, with the property. They said they were on it, but nothing happened because the guests did not respond (duh....). I demanded sanctions for these guests - and now the booker is placed on the 'bad-customer list with Booking'. But with a new account, you can probably avoid this sanction. There were fines mentioned in the house rules of up to €150,-. Those fines should have been given to those guests and in return we should have received a refund of our stay. That whole night was ridiculous and we felt terrorized. The second, and last night of our stay, apparently the alarm was defect and started to go off at around 6am in the morning. Then it went off 10+ more times through the early morning before it was finally fixed. That is probably just bad luck, but needless to say that we had terrible nights during our 2 night-stay for our Valentines Trip. So again, accommodation is great, but the lack of upholding house rules was a complete joke. Hopefully the next guests can just conclude this first part and will not have to go through the latter like us.