The Netty - Underground Suites

Bedroom
Bedroom
Toilet, Decorative detail
Toilet
Bathroom
review stars
7.2Good
(65 Ratings)
"It was so unusual, but an extremely cool location and everything about the refurbishment from its original purpose was well done...I very much doubt the original occupants of the loo would have contem..."
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7.2 / 10.0
Good(65 Ratings)

Apartment hotel in Oxford

2 guests · 1 bedroom · 1 bath

Reasons to book

High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety

About this apartment hotel

The Netty - Underground Suites features rooms with free Wifi in the center of Oxford. This recently renovated condo hotel is located a 5-minute walk from University of Oxford and 7.8 miles from Blenheim Palace.

Amenities at The Netty - Underground Suites

Free WiFi/internet
Non-smoking
Heating
WiFi/Internet
Ironing facilities
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products

Map of Oxford


Available Rooms

$$$$
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Ratings and reviews

7.2 / 10.0
Good(65 Ratings)
100% verified reviews
7.0 / 10.0
Great room but some issues with the basics
Style was great and it was a really fun/different place to stay. Location is also amazing - right in the centre of Oxford.
It’s very much an Airbnb-style place which was fine for us but the check in details suggest there’s a front desk (which there obviously isn’t). We had issues with locking our door and literally found a set of keys just on the floor outside where anyone could have found them. The team weren’t that quick to respond via email and didn’t seem to appreciate the issue - just saying they would ‘escalate’ it. We ended up having to leave the keys outside again to properly lock up and haven’t heard from them since.
10.0 / 10.0
A highly unusual place to stay - well worth it!
It was so unusual, but an extremely cool location and everything about the refurbishment from its original purpose was well done...I very much doubt the original occupants of the loo would have contemplated their feet warmed by underfloor heating!! Wish I could have stayed longer.
The steps going down were waterlogged, but given they probably had the grooves of many, many past feet, it is quite understandable.
6.0 / 10.0
Loved the location and quirkiness. Well decorated and very comfortable bed and pillows and duvet.
Unusual and a bit of an adventure
Poor lighting internally (inadequate to read a book). Could not get live UK TV channels, though that could be my fault? Water fell on my head when opening the door (it was raining but it had collected)
1.0 / 10.0
Beautiful location, great decor . Ruined by no heating or hot water.
Decor and location.
The fact we had not heating or hot water! Still had no resolution on the issue . Host uncontactable.
1.0 / 10.0
DON'T BE FOOLED BY THE PHOTOS - AVOID AVOID AVOID
Very central location, and obviously a lot of thought had gone into the design of the property. The bed was very comfortable. Unfortunately the other issues outweighed the positives.
Where do I begin?? Very steep and slippery steps down to the property (it's in a basement) with no handrail was extremely dangerous. I wish I had read previous reviews. The wifi was horrendous. Kept cutting out, and very poor strength when it did work. Impossible to work from the property, and as the TV is internet based it was impossible to watch TV most of the time. No phone signal in the basement property and without reliable internet it was not possible to keep in touch with work colleagues. As stated in previous reviews, the heating did not work, and the property was absolutely freezing. This is obviously an ongoing problem which has just been ignored. In the end I purchased a fan heater from a nearby hardware shop which provided sufficient warmth for my stay. Although clearly money had been spent converting this former public toilet into accommodation, there has been no ongoing maintenance. Broken toilet flush and toilet brush, Bathroom towel rail not working, the list goes on! The property's is not as described - I paid extra for the King Suite which is described as having a seating area and separate bedroom, this is not the case. Neither unit has a seperate lounge / sitting area, just two rather uncomfortable dining chairs in the bedroom itself. The listing states that there is daily housekeeping, again not the case. I stayed for a week and there was no housekeeping. In the questions asked by previous travellers, they reply stating that this is an apart hotel It is not - it is a converted public toilet accessed via a small island in the middle of a very busy road with no pedestrian crossing to the island. As previous reviews state, road noise is a big problem, as are noise from the two kebab vans which park on either side of the road which are frequented in the early hours by late night revellers. I sent a detailed email to the property outlining my concerns and the issues experienced, and received no reply. AVOID, AVOID, AVOID!
1.0 / 10.0
A total disappointment which ruined our trip.
The location is fantastic, very central. The furnishings and decor are trendy and cool.
There was a power outage when we returned to our room in the evening of our stay. We had no electricity whatsoever, staff were extremely unhelpful and did nothing to help. No one came to check-in on us or help us resolve the issue. I ended up having to fix the issue myself. To add insult to injury, I’m still waiting after a month for compensation for my stay. Would not recommend.
3.0 / 10.0
A sleepness night in the cold
The conversion is a novelty. The decor was contemporary and thoughtfully put together. The accommodation was clean and freshly decorated. The bed was comfortable. The location is central.
There was no hot water and the underfloor heating in the main room did not appear to be working. As the stay was in November, the suite was extremely cold overnight. It should be underlined that the suite feels extremely isolated as there is no immediate neighbour (there is no shared walkway to the second suite). This is exacerbated by the fact that there is no concierge and the emergency number provided by the property goes through to another accommodation about a mile from The Netty. If you have any problems, they cannot be handled quickly. As a single business traveller I would not stay at The Netty again. The property is accessed by a descending staircase which is completely hidden from public view and the access door is 'blind', that is to say that there is no spy hole in the door and the staircase is to the immediate right. The access door has an internal bolt but does not feel robust. As you cannot see anything outside the property when you are inside, you feel trapped and extremely vulnerable. I initially had issues with the wifi and could not make calls - the stay was quickly turning into a Netflix doc. Security-wise the property rates extremely poorly and therefore it is extremely difficult to relax, let alone sleep. I have requested a refund through Booking.com but they have not yet heard back from the owners of the property. The property was 'pushed' by Booking.com when I made a search for a business/single traveller/one night stay - my view is that recommendation was entirely inappropriate.
9.0 / 10.0
The cutest stay in Oxford!
The cosiest room, so peaceful but right in the centre of town. Decorated beautifully!! Would stay again and recommend!
We had 2 young kids knock on the door at 4am saying something about a cleaners code. Was a little unsettling but I think they were just students trying their luck!

FAQs

Does this property follow enhanced cleaning procedures?

Yes, this apartment hotel has implemented enhanced cleaning procedures and processes to keep you healthy and safe.

Is parking included with this apartment hotel?

Parking is not specified as an available amenity at The Netty - Underground Suites. For more information, we encourage you to contact the property about where to park.

Is there a pool at this apartment hotel?

We didn’t find pool listed as an amenity for this apartment hotel. It may be worth double checking if a pool is important for your stay.

Is The Netty - Underground Suites pet friendly?

Unfortunately, this apartment hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at The Netty - Underground Suites?

We found 9 amenities for this rental. This includes free wifi/internet, non-smoking, heating, wifi/internet, and ironing facilities.


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