Cumbres Garden luxury apartments - By Aloja RV

דירה מרווחת, מודרנית, מאובזרת מיקום מעולה השומר בכניסה מאוד שירותי ונעים. שמחנו לפגוש אותו.

הכל מצויין

Calidez del personal, espacio y comodidad, la alberca súper limpia

Todo bien

Todo excelente , y más personas muy amables

Unfortunately, my experience with this apartment in Cancun was disappointing. The WiFi never worked during our entire stay, despite countless interactions with the host. They were unable to resolve the issue or provide any access, which made things especially difficult since we needed connectivity. Additionally, the apartment was not properly stocked for our reservation. We booked for three people, but only received two towels and bed sheets for one bed. It felt like basic preparation was overlooked. To top it off, there were dead plants left inside a dry planter in the apartment—definitely not a pleasant sight and it gave the space a neglected feel. Overall, the location may be fine, but the lack of attention to detail and poor communication made this stay far less enjoyable than expected.