Trotters Cottage-Close to Bruces Field and Downtown

I booked this property two months in advance of my stay. I received an email from VRBO titled "the keys to your stay" on Saturday before a Tuesday check in. I didn't read it carefully because I had never had a problem before. On Tuesday evening, I arrived to check in and found that the email didn't include a code and said to contact the host. I sent the host a message in the app and called the number in the notes. After waiting 20 minutes, I called VRBO customer service who said they had to try to contact the host. no surprise, they were also unable to contact the host. While I was waiting for a supervisor to handle the situation, the host finally called me back and said the information had been sent earlier that day when I booked the unit - a confusing statement considering I booked two months in advance. I didn't have any information in my VRBO app message section which I had already sent a screen shot of. She resent the code then and I was able to get in. It all worked out but was definitely stressful considering I was sitting in the dark on the curb with two teens. The home was nice enough but definitely bare bones. There was a keurig but not even enough coffee pods for me to have one each morning - good thing the teens didn't need coffee! There was only one laundry detergent pod provided and they asked that the towels be laundered upon departure. There were only 4 towels for three of us for five nights. Luckily I had brought laundry detergent to do a mid stay wash.

Great outdoor area for pets.

It’s very nice. Book it.

We enjoyed the little house and found it very cozy and moderately well-appointed (I do love to find coffee accoutrements such as creamer etc wherever I stay, plus bottled water in an area where the water tastes like sand is a nice touch). However, the neighborhood was completely not what I expected when the description had said it was close to Bruce’s Field …. This is an area close to the horse park that I have never seen before and that did not feel safe or neighborly. We owned a house in aiken for several years near the Green Boundary Club and I had assumed it was close to there. Silly me! Since it was just my daughter and myself, we were a little scared. The yard was nice and the area looked better in the daylight than it did when we checked in at dusk. I made the mistake of not telling the owners I had a small dog with me, but I happily paid their pet fee when requested. While the stay ended up luckily being uneventful, it was soured by he fact that daughter left her blanket to which she is sentimentality attached and which cost over $200 and the owners never got back with me (despite feeling like I was hounding them) over whether it was found. We know we left it so if it was not found that is due to a housekeepers mistake or dishonesty. That part of the stay was the most unfortunate! We were going to book another property owned by these owners for two weeks in May, but not after the blanket incident. Overall it’s a cute cottage but some aspects were disappointing