Ponte Vecchio Luxury Suite by Mmega

Absolutely amazing! They bent over backwards to take care of us! We are so very thankful and so happy to stay there! The service was outstanding.

Wonderful location and facility. But …. 2 towels for 2 people for 4 days, no paper towels or napkins. Requested a blanket 3 times over 4 days with the assurance that one would be delivered and it never happened.

We stayed here for four nights recently. The apartment is in a great location- steps away from the Ponte Vecchio and the main drag- yet it feels secluded and private. It is on the 5th floor, but the elevator was in working order during our stay which made going up and handling our luggage a breeze. The apartment itself was as described. However, be aware that making coffee in this apartment was problematic. There are 3 Moka Pots- 2 of which did not work, and the third which is a teeny tiny one that only makes a couple oz at a time. There is a full-blown espresso machine as well, but there are no instructions provided and we could not get it to work. That said, you are in Florence, so espresso is available steps away at any bar or cafe. Minor detail but worth mentioning for caffeine addicts!The only other detail is that there were no blankets on the bed or anywhere in the place (and I searched everywhere). We slept with a top sheet only. We never let the host know about this during the stay as it was a minor inconvenience. I would stay here again.

First the great things about this apartment. The location of the apartment was great. Easy to get all over the city center and the Oltrano. Apartment was pretty clean, a few crumbs here and there, but otherwise was fine. Communication with manager was very good. They took time to show where breakers were, etc. But you had to ask where things were, like washer and how to use things. This kind of annoyed them. If you really want to cook a few meals, you may not like this apartment. We couldn’t figure out the coffee maker. A big negative in our book. There were no knives or cutting boards to prepare or cut food. The spatula was very small. There was no instruction on garbage either. If you just want a relatively quiet place with easy access to sites, this apartment is fine.