Duplex with large terrace and fiber optics

We had enjoyed our holiday here last year so much that when we were looking for somewhere to stay this year we decided to come again. Unfortunately the time of our flight was much later than last year and we didn't arrive until around 2200. However the agent was soon there to let us in. Among other things, he proudly showed us the new dishwasher - "installed last week". The rest of the house was much as we remembered it: the bed was just as comfortable; the kitchen was well equipped, although we would have liked at least one middle sized saucepan and if four people were staying there would not be enough plates and dishes; the huge refrigerator was more than adequate for our food; and the second bedroom was a handy place to leave our empty suitcases and set up a changing station for our telephones and cameras. After a couple of days the landing light failed to work and a new bulb was quickly installed. However when we tried to use the dishwasher the display gave us an error message. Fortunately we managed to find the books of instructions - in English and Spanish - and discovered that the fault was to do with the water supply. In spite of a couple of messages to the agent asking for it to be fixed, it never was. It was very frustrating having to wash up by hand in a sink where the plug didn't fit while standing next to a brand new dishwasher.

We booked an apartment for four in Costa Calma and it was great. Although we needed several changes before we arrived, everything was perfectly organised by Javier. He was very friendly and even gave us tips for shopping groceries and going out. The apartment was very spacious, very clean and and beautiful. We even had a laundry machine and a dishwasher.

We spent three weeks here in November and thoroughly enjoyed our stay. The kitchen was one of the best equipped of all the places where we have stayed in Spain, Greece, the UK and the USA, except for a pair of scissors. When we pointed this out, a pair was delivered the following day. It was useful having the second bedroom as a place to leave our cases and we particularly liked the desk in the second bedroom. The bed was very comfortable and it was good to have the terrace off the bedroom. We certainly intend to return.

We were met by the agent who showed us around the property and explained the dishwasher was not connected and therefore not available. We pointed out that the last review a month previous had mentioned this and were surprised this had not been resolved. The agent then had to be called out when the locks to enter the house seized up, this he sorted and he arranged for the dishwasher to be connected up the following day. As previous reviews mention the kitchen in terms of cooking utensils etc. is adequately equipped for two persons. We also found that cleaning needed some improvement, with the bath being in an unclean condition and what appeared to be a few cockroaches in the kitchen. We also found that on street parking was limited so usually had to park in neighbouring streets. Added confusion was that we booked through Holidu but then also received booking conformations from VRBO and Expedia as well as a payment request from the managing agencty which initially we thought suspicion had had to check out with Expedia before sending payment,