Northern Lights at Big White

Excellent stay!

Staying at Northern Lights has become a wonderful annual tradition for us. The owner is a pleasure to deal with, as is Deborah who greets us every year and is always a joy. We are serious about skiing, and serious about cooking, and Northern Lights is ideal for both. The ski-in and out location can't be beat, and the exceptionally well equipped kitchen is all that foodies like us could ask for. We hope to enjoy Northern Lights for many years to come.

The home itself was nice but definitely needs a little TLC a fresh coat of paint and a few updates would go a long way. The location is Okay. I wouldn’t call it a ski in ski out. It’s really more of a walk in walk out but the hill is still very much accessible and there is a shuttle across the street if you need. The kitchen was well stocked with utensils and dishes. The layout of the home is nice and having two bedrooms with ensuites is great. The shower in the master bedroom is especially nice. The host was responsive and helpful. One thing we did not like was the host sent us a message requiring us to remove our garbage and recycling and take it to the transfer station or we would be charged and additional fee on checkout. Then when we arrived the previous guests / cleaning staff left a bin full of garbage in the garage that we also took to the transfer station to avoid getting charged for someone else’s trash. In our opinion it is quite ridiculous to charge for garbage removal in an already expensive VRBO. Especially considering many people take shuttles up to big white and may not have the luxury of a rental car. So either include trash removal in your original price or don’t but adding extra fees on top for something that should be included is not cool.

Unit wasn't completely cleaned before we got there, host apologized but also didn't do anything about it. Hot tub was older and not very hot. We got surprise visitors into the unit without our knowledge. The rest of the stay was great.