Wailea Beach Villas Luxury Four Bedroom Condo L109 Ginger And Palms

Was very clean unit and properly except for a few items. Had a cabinet door fall off its hinges and also the exhaust fan over the barbecue did not work and the property repair man could not fix it.

The condo was not very clean. The walls and doors were very dirty, greasy, and gross to touch. The back door slider was broken, handle completely missing and no way to lock it. Broken kitchen cabinet under stovetop. The first master bathroom sink was broken - the hot handle does not really work. This same sink did not drain, so we could not use the sink. The second master bathroom sink didn't drain right either, but we ended up sharing it. Master shower handle very difficult to turn to get to warmer temperatures. Master bedroom door handle missing lock. Outside grill was a serious fire danger - fan at the top of the grill does not work at all - can't even turn it on. We used the grill twice and both times grease from the fan top above leaked disgusting grease onto the patio tile floor. The grill was so dirty it was hard to keep the flames down when cooking. You should inform guests that parking spot is for a compact vehicle - could not use it. Missing batteries in several remotes - had to go buy them to use tv's. WiFi did not work well at all during entire stay. Guest room thermostat broken - could not adjust temperature. We were never contacted about cleaning during our stay, front desk not helpful and when I emailed owner he said someone would contact me - no one ever did. Trees in front of patio so overgrown that it greatly limited views. Property was presented as exceptional and it definitely was not. I would rate this property a 7 at best...

Our experience was super nice. Spacious rooms, clean, great location. The kids swimming pool was right below the unit. There were all sorts of beach toys. The shopping mall across the road was very nice with restaurants, coffee and ice cream shops. The walk to the beach was about 5 minutes.

It was described as a four bedroom condo. It was three bedrooms and a denWe were led to believe the beds would king and queen. The bed in the den was not eitherWe ended gettin a hotel room for the 4th couple The person to contact was of little help and would not even call us