Shazz Cozy Homes

The room was well organized, affordable and clean

Nothing

The location was good

Improved on reception desk

Service was excellent, from the phone calls, to check in and check out, Shazz went out of her way to ensure I was comfortable and even organised transport for me. Thank you

The service

The apartment was ok. If you’re on a tight budget I’d recommend this place for short stay.

Originally the 1 king bed I booked was occupied by another attendant so my girlfriend and I were given another room instead however the host wanted an extra 100 shillings which was outrageous. It wasn’t our fault the room we booked was occupied so having to pay extra wasn’t necessary. The room was located on the fourth floor and we had to walk up those long steps. There’s no elevator at the apartment building. The bathroom is very tiny. The showerhead is about an inch away from the toilet that doesn’t flush properly and in an inch away from the sink. There is a blue bucket in the bathroom to wash yourself and a bidet that is connected to the wall. If you’re an overweight person you’ll have problems just maneuvering inside. The bathroom light does not work nor does it have running hot water. The stove didn’t work and had to call someone to get it fixed. The electricity went out at midnight however it came back on after 11am when maintenance arrived. Electricity did however went out every couple hours. While I was occupied in the room, the housekeeper tried to open the door without knocking which I find troublesome. Luckily I had the padlock on the door or else she would’ve just walked inside freely. As I said before If you’re on a tight budget, I’d recommend this place for short stay so don’t expect a fancy upscale apartment.