Hacienda Bay Senior Chalet

* Location was fine, interior design was good. * The host was helpful and tried to make the stay better even with the challenges faced * The host gave us late check-out

* The living room floor was full of sand, had to clean it to be able to stay * Bathrooms were not clean, purchased cleaning supplies as there were none * Bedsheets were not clean, had to wash them * Pillowcases were missing we had to search for them all the house & washed what we had found * No cleaning tools were on site, such as; broom stick, mop & etc. * the facility listed Microwave & fans however neither were available * Only 5 used disposable plastic plates were available & pots/pans were all damaged or unclean (no kitchenware as it was listed on booking) * For beach access you need to pay extra money to the facility management, that was only mentioned after booking confirmation