Heritage Inn Cartersville

I liked the staff and it was very clean to my surprise

That they didn’t have breakfast

They’re friendly and nice

I don’t like how they threw away my stuff before check out!! That was my only problem there

Required deposit for one night, didn’t know that when booking. Younger office lady rude

1) There was a microwave and a refrigerator, which I liked and needed. 2) My neighbor two doors down was very helpful as he offered to get the Internet code for me, which I did appreciate. (It was not given to me when I checked in.)

1) It was difficult to find the motel since the motel name was different than it was on Booking.com. On Booking.com, it was OYO Motel, but when I was looking for the motel, the sign in front was "Budgetel." 2) The woman at the counter who took my $50 cash deposit did not give it back. I told her I was leaving early, but I left an hour earlier since I didn't sleep well. She did not come to the front desk to give me back my deposit, so I left since I had to get on the road. I have still not received my deposit. 3) There was no number on the door or near the door of my room, though there were on others, so I wasn't sure I was even going to the correct room. 4) There was no trash can in the room or the bathroom. 5) There was a cockroach in the bathroom on the shower curtain, but we didn't notice it until my daughter started to take a shower. She started screaming, and I had to kill the cockroach for her. 6) The walls were perhaps newly painted, but whoever did the job didn't do it very well, and the tile in the bathroom was likewise not put in very well. Both the room and bathroom were ugly rooms. 7) The walls were paper-thin. We were about to go to sleep, and a family with young children entered the room next door to us at about 8 PM. Although the parents kept telling their children to be quiet, we could hear everything they said.