JARDINES DE ISLA CANELA By SIT ISLA CANELA -REF 233-

La urbanización está muy bien y muy cerca de la playa

El menaje muy escaso. No cocinamos apenas y aún así nos faltaban vasos, tazas, cubiertos...

Las camas eran muy cómodas y estaba en frente de la playa

Toallas excasas, no había gel de baño y para fregar los platos poca cantidad para los dias que estuvimos.

La cercanía y accesibilidad a la playa

Si tuviera que poner un pego, la terraza un poco pequeña para cenar o cosas asi...

Comfy beds

The stay had several issues that impacted the overall experience. The check-in process was inconvenient, requiring key collection from a lockbox several kilometres away, with unclear instructions and missing details such as the apartment number and exact building location. Amenities were limited, only two toilet rolls were provided, with no basic toiletries or kettle. While Wi-Fi was not included (as stated), this may catch some guests off guard. The TV remote was also not working. Preparation was below expectations. One bedroom the bed was not made on arrival, I was told if I wanted some linen for the room which wasnt made up, I had to go to their office to collect some sheets, and the bedding in the other room was worn with visible holes. There were also maintenance and safety concerns, including a damaged glass table in the lounge. Parking was unclear, making it difficult to know where to park without upsetting residents. Providing clearer check-in guidance, better basic amenities, improved maintenance, and local information would greatly enhance the guest experience.