The Brickhouse

Peaceful, private, great neighborhood, lovely large rooms. Decorated beautifully.

Very nice, comfortable and spatious. Quiet neighborhood. Beds very comfortable. Good value for money.

We had two issues: missing check-in code and no private parking (unlike what is advertized) 1) Check-in code wasn't sent in time: Check-in was supposed to be at 3pm and the code for check-in should have been sent just before. However, at 3:20pm, still NO CODE had been sent and instead, we received an email informing that check-out was supposed to be at 11am, as if they had mistaken the arrival date. We called the property. First time, no response. Second time, they told us that they had been busy (!!!) but that they would send the code right away. 10 minutes later, they STILL hadn't sent the code so we called again, but we received the code before the call went through. Bottom line: they do NOT HONOR the contractual check-in time of 3pm and even when complaining, they don't treat this with the appropriate attention / priority. Sending the code after complaints at 3:30pm for a 3pm check-in is simply unacceptable. 2) They advertize "Private parking". However, there is NO private parking. When we arrived, we asked if we could park on the driveway but they replied NO, telling us to park on the street in front of the house. That's LYING. The house is located in an open condo so I guess they consider the streets inside of the condo are "private". If so, that's irrelevant to me. My understanding of "Private parking" is that the car is NOT on the street. That's wrong or at least misleading advertizing of a facility that does not exist in reality.

Quiet

This was our second time staying at the brickhouse and we love it. We come into town for weekend softball tournaments every few months and this is the place we stay if it is available. The room and property are nice and clean and located of a nice quiet community. The owners are quick to respond to messages and getting in and out is easy. The room is basically a mother-in-law suite with a living room, bedroom, and bathroom. It is clean, well kept, and comfortable with everything you expect from a nice hotel (towels, linens for the pull out sofa, fridge, microwave, iron, etc.). It is located only a few miles from some of the main shopping and restaurants but doesn't have the noise and traffic of a hotel. I highly recommend this to anyone wanting an excellent room without the crazy prices.

The only fault in the whole room is the shower. It is clean and stocked with shampoo, conditioner, and bodywash, but it is a little tight. Especially, if your tall (I'm 6' 6") or have mobility issues.