CHRONOS APARTAMENTY with Parking and Air Conditioning in Warsaw Wola by Renters Prestige

Clean and modern small apartment, fully equipped with everything you need. Pleasant terrace for the summer. Underground parking available for the car.

Unfortunately, the building was under construction, which slightly disturbed the peace and quiet. There was a small issue with the door code, but it was quickly resolved thanks to the responsive staff.

Darmowy parking podziemny.

There’s a dedicated parking spot in the underground garage, which is a big plus. The apartment has everything you might need — a kettle, dishwasher, washing machine, etc. Everything is new and staying here is overall very comfortable. Before check-in, I received a detailed message with instructions on how to access the apartment and park the car including a video guide. That was genuinely helpful, thank you for that!

However, a week before my arrival I noticed that €20 more had been charged to my card than what was shown on the Booking. I messaged the host several times trying to clarify this, but no one responded for a few days, which was quite strange. Eventually, I was told that the extra charge was a final cleaning fee and that it was supposedly mentioned during booking. I double checked and couldn’t find any mention of this. The Booking usually shows the full final price including all fees and city taxes, and I’ve never encountered hidden charges like this in any other city throughout my travels. But here, they just added €20 on top of the Booking price without clear communication. When I tried to continue the conversation and clarify things, the host just copy-pasted their original message and stopped responding altogether. In the end, I really wanted to give this place a 10/10 — it’s genuinely a nice, cozy, and modern apartment. But I just can’t because of the hidden cleaning fee, the delayed communication, and the dismissive attitude when I raised my concern.