Attic With Terrace and Jacuzzi - Luxury Apartment

The apartment was in a great location, spacious and as described. However, we tried to get in touch with the owner prior to arriving and despite many attempts, we had no joy. The living room, where our two lads slept, was way too hot and needed a fan, we had to keep all the curtains permanently closed, we did try to ask about this before arriving having seen another poor review. The balcony was not fit for purpose, we specifically wanted a balcony to smoke cigars in the evening and the light was broken so it was dark and the seats in the picture were also broken. The owner asked us to take dining chairs out but the only part with light was narrow and we did not all fit. In addition to this, the toilet in the bathroom would not flush, which was awkward and unpleasant. I messaged the property owner and yet again, had no reply. The jacuzzi bath plug was filthy and blocked so the water kept building up when we used it as a shower. By this point I didn’t bother telling the owner as I knew he wouldn’t do a thing. Communication was appalling and added unnecessary stress, as we only got a reply as we arrived at the door with our four children. It’s a shame as this property has lots of potential but the owner was uninterested and not supportive.