Soul Fam Hostel - LGBTQ Inclusive

Top rated by guests

8.9Excellent

(115 Ratings)

"The staff were fantastic and made you feel at home. The space feels like a home and is very comfortable. The location is perfect"

Verified guest

Don't miss out! Price and availability may change

8.9 / 10.0

Excellent(115 Ratings)

Hostel in Cape Town

Reasons to book

Guests love it hereGuests give this property a top rating

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hostel

Soul Fam Hostel - LGBTQ Inclusive features an outdoor swimming pool, garden, a shared lounge and terrace in Cape Town. Featuring barbecue facilities, the hostel is close to several noted attractions, around 1.

Amenities at Soul Fam Hostel - LGBTQ Inclusive

Free WiFi/internet

Pool

Non-smoking

Gym

Kitchen

Balcony/Terrace

WiFi/Internet

Shared living spaces

Garden

Laundry services

Outdoor Cooking

Ironing facilities

Smoking allowed

Key access

Housekeeping available

Fire extinguisher

Cleaning products

Map of Cape Town

Nearby attractions

Kirstenbosch National Botanical Garden

Available Rooms

$$$$

Top rated by guests

8.9Excellent

(115 Ratings)

"The staff were fantastic and made you feel at home. The space feels like a home and is very comfortable. The location is perfect"

Verified guest

Don't miss out! Price and availability may change

$$$$

8.9 / 10.0

Excellent(115 Ratings)

Hostel in Cape Town

Reasons to book

Guests love it hereGuests give this property a top rating

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Cape Town

Nearby attractions

Kirstenbosch National Botanical Garden

Available Rooms

About this hostel

Amenities

Free WiFi/internet

Pool

Non-smoking

Gym

Kitchen

Balcony/Terrace

WiFi/Internet

Shared living spaces

Garden

Laundry services

Outdoor Cooking

Ironing facilities

Smoking allowed

Key access

Housekeeping available

Fire extinguisher

Cleaning products

Ratings and reviews

8.9 / 10.0

Excellent(115 Ratings)

100% verified reviews

9.0 / 10.0

Confortable and peaceful staying

I can say my staying was pretty confortable, helpful and kindness staff, specially happy about such peaceful environment and home made feeling provide by the manager Chase ro make ur welcome very warm and integrated to others travelers. I higher recommend this hostel.

All was perfect, I just would advice new arrangments to recharge mobile at every bed to easy tech devices needs.

1.0 / 10.0

This is exploitation, not hospitality

N/A

This place should not be allowed to call itself a hostel. It is the owner’s personal home, run like a small kingdom where he is the master, unpaid volunteers are his servants, and paying guests are expected to quietly obey his rules. The owner is extremely greedy and cuts costs everywhere — hot water is limited to only a few hours per day, sleep is impossible because cleaning starts at 8–9 AM despite a 10 AM checkout, and the entire house runs strictly on his personal routine (bed at 22:00, wake-up at 7:00). This is not shared accommodation — it is forced compliance. The most disturbing thing I witnessed: a volunteer who had been providing free labor was kicked out with only ONE DAY’S NOTICE for using her phone during a shift. After working for free to enrich the owner, she was discarded immediately, without dignity, security, or care — thrown away like she was nothing. Watching this happen was shocking and deeply upsetting. Staying here means supporting exploitation, abuse of power, and mistreatment of local people by a wealthy foreign owner. I left angry and ashamed to have stayed even one night. Avoid this place at all costs.

1.0 / 10.0

A lord, his house, and his servants

N/A

The owner treats this place as his kingdom. Volunteers are unpaid, controlled, and treated like servants, while guests are expected to follow his strange house rules because they are “living in his home.” One volunteer was expelled with 24 hours’ notice for a minor rule violation (phone use), after giving free labor to enrich the owner. She was thrown out coldly and without compassion. I felt ashamed to be a guest here and left angry.

1.0 / 10.0

No hot water, no sleep, no humanity

N/A

This place runs entirely on the owner’s personal routine and greed. Hot water is limited to around 5 hours per day to save money. Cleaning starts at 8–9 AM, even though checkout is at 10, meaning guests cannot sleep in. What shocked me most was seeing a volunteer kicked out with one day’s notice for using her phone on shift. After all her unpaid work, she was treated like she meant nothing. This is not hospitality — it’s abuse of power.

1.0 / 10.0

Exploitation and humiliation of volunteers

N/A

The owner lives on site and behaves like this hostel is his private home. Volunteers are treated like domestic workers and guests are expected to accept his authority. Volunteers are forbidden from using phones during shifts, given curfews, and tightly controlled. One volunteer was terminated and told to leave within 24 hours simply for using her phone while working — after providing free labor for the owner. She was thrown out without dignity, as if she were disposable. Supporting this place means supporting exploitation and cruelty.

1.0 / 10.0

Greed, control, and bad treatment of local, South African volunteers by American "Master".

N/A

This is not a hostel — it is the owner’s personal house where everyone must obey his rules. He is extremely greedy and saves money in every possible way, including limiting hot water to only a few hours per day. The entire place runs on unpaid volunteers who are called “employees” while receiving no salary. During my stay, one volunteer was kicked out with only one day’s notice because she used her phone during a shift. After weeks of free labor that enriched the owner, she was discarded immediately, without respect or security. Watching this happen was disgusting.

10.0 / 10.0

Feels like home

The staff were fantastic and made you feel at home. The space feels like a home and is very comfortable. The location is perfect

Nothing to not like, it would be nice for the beds in dorms to be more private with a curtain and to have its own power outlet

10.0 / 10.0

I felt immediately welcomed, at home, safe and relaxed. It was so easy to make friends here - everyone is so cool - and

Everything - the space, people and atmosphere is/are gorgeous :)

Having to leave :(

10.0 / 10.0

The best hostel in the whole South Africa!

Everything was absolutely perfect. From the moment I arrived, I felt genuinely welcome, especially as part of the LGBTQ+ community — the inclusiveness and respect shown by the staff made a real difference. The location is ideal, safe, close to everything and very convenient for getting around. The hostel was spotless, with excellent attention to cleanliness throughout the entire stay. Overall, an amazing experience from start to finish. I would 100% recommend this hostel to everyone and would happily stay here again. Lots of love to the whole Soul Fam _ Chase, Nkneka, Oli, Smiles and Devine. Thank you for everything and for making my stay in Cape Town just unforgettable.

Nothing, everything was just PERFECT!

10.0 / 10.0

A true inclusive place in CapeTown.

The location is amazing. The facilities are clean. The staff is fantastic!

8.0 / 10.0

Lovely place, warm and welcoming, highly recommended ☺️

I loved this place; everyone was kind, calm, and pleasant to be around 🤗🤗🤗 The rooms were comfortable, the kitchen up to scratch, and the bathroom excellent. Inclusive, warm, highly recommended ☺️☺️☺️

Nothing at all 🙂

10.0 / 10.0

Great vibe. Amazing people

It’s very inclusive and I feel safe

10.0 / 10.0

Soul Fam ❤️

From the moment I stepped into Soul Fam, I felt it, a warmth that instantly made me feel seen, safe, and welcome. This isn’t just a hostel, it’s a space filled with connection, openness, and heart. The evening events were something I truly cherished, they created moments where strangers became friends and where everyone felt included. Soul Fam feels like a community that accepts you exactly as you are, loves you openly, and gives you the freedom to just be. It left a mark on me in the most beautiful way. Chase carries such a calm, kind presence, and Nneka and Smilez, I absolutely adore them. They brought so much light, joy, and comfort into the space. Their warmth, encouragement, and genuine care made me feel valued and uplifted. The entire team embodies, kindness, connection, and support. The hostel is always clean, thoughtfully cared for, and perfectly located, close to everything you need. I would recommend Soul Fam Hostel to anyone searching for more than just a bed for the night. This place stays with you. It truly lives up to its name, Soul Fam 🤍

I didn't like that I had to leave 😭

8.0 / 10.0

cozy, cute, lgbtq+friendly

very friendly staff, cozy atmosphere, cute garden and general kitchen/living room common area, they put a lot of effort into socially connecting the guests, really appreciated finding an lgbtq friendly hostel (and it was not just a 'title' they did really live up to it)

+ one suggestion: in my room there were no sockets to charge your phone next to the bed, if this existed it would - in my opinion - be a huge upgrade for the room

10.0 / 10.0

Great location, wonderful staff!

Chose Soul Fam as it was ideally situated to where I would be working. I was made to feel completely welcome - staff were all wonderful. Breakfast was simple but lovely. Perfect location - nice and central. Had such a great stay!

10.0 / 10.0

Fabulous stay in a great location

Very attractive property in a great location not far from the V & A Waterfront. Very friendly owner. Very comfy beds & good shower.

Nothing to dislike. Just a small suggestion that a tall mirror in the bedroom would have been useful.

10.0 / 10.0

Amazing!!

Everything about my days at Soul Fam was amazing. Chase is such an lovable guy, I really felt like I was with my family there. I’ll miss everyone that I met there!! Loved the daily activities and had so much fun!!

Just had a problem with the shower.

8.0 / 10.0

Delightful

I loved the staff and how queer friendly it was. It was a beautiful place that left me feeling refreshed and inspired. I would heartily recommend it.

7.0 / 10.0

Perfect place for short city-visit.

de ligging is perfect en zeer vriendelijke host

10.0 / 10.0

Love my stay there felt like I was with my family

Hospitality , clean and comfortable

3.0 / 10.0

Will come back again

Everything was clean n fresh

10.0 / 10.0

Very comfortable stay in a great location

Good location, comfy bed, attractive property, use of a kitchen to cook meals, very friendly owner, small pool, great shower.

Nothing to dislike. Just a little suggestion… a long mirror in the bedroom would be very useful. The small mirror in the bathroom is a little high for small ladies.

5.0 / 10.0

Convenient location, but disappointing stay

Good location, fair price, and comfortable mattress. There are also nice evening activities for guests, which make the atmosphere friendly and social.

The overall experience was disappointing. We booked a private room to safely leave our belongings locked while running a marathon, but when we came back at 9 a.m. (check-out was at 10), someone had already entered the room and removed the bedding and towels “because they thought we had left.” That’s completely unacceptable. Also, the water pressure in the morning was unstable — you either get freezing or boiling water because the cold water keeps cutting off. The bathroom windows face nearby houses but have no curtains. And there wasn’t even a trash bin in the room.

10.0 / 10.0

Good location, lovely welcoming people.

Very welcoming.

No small dustbin in the bathroom to throw away ladies’ sanitary pads or tampons.

10.0 / 10.0

A perfect 10! From the cozy beds and fast wifi to the amazing staff and friends I made, this hostel in Green Point is th

My heartfelt thanks to the team of Soul Fam Hostel for creating such a warm, welcoming, and safe haven for travelers in the very heart of Cape Town. I adored absolutely everything: the extraordinarily beautiful building in the Green Point area, the impeccable cleanliness, the availability of every comfort one could need, the cozy beds that guaranteed a peaceful rest, and the fast, reliable Wi-Fi. A special thank you must go to your dream team, whose thoughtful recommendations made my journey truly unforgettable. Though my stay was brief - just 4 nights - it was long enough to meet some incredible and interesting people, and I am certain these new friendships will continue long after my trip. Thank you from the bottom of my heart. I will most certainly be returning to your wonderful home ❤️❤️❤️

10.0 / 10.0

This place Hijacked my Heart.

The atmosphere and the energy of the people really made this place a welcome home during my Stay in Cape Town. After having spent 16 hours in the Intercape bus, it was very nice to have a very warm place and group of people to hang out with. There are activities planned every day and I had the privilege of being able to attend a Yoga session at a very fancy place, thanks to a collaboration with the hostel. Furthermore, the location of this hostel is just fantastic, as it's a 25 min. walk to the CBD & Central Station, as well as closely connected to the Boulevard stretching from Green Point to Sea Point. There's also a possibility to have your laundry done, and the crew really did an amazing job & delevired a perfect wash. Also, if you're as a Queer or Femme Solotraveller looking for a place to low-key Connect with some kind minds & have some SA experiences, this place has a lot to offer.

The interior of the place is very minimalistic, maybe just a little bit too minimalistic for me personally. Then again, the hostel has only been launched a few months ago, and I feel there's still a small learning curve, e.g. the possibility to maybe introduce a little library or book exchange. Know that if you're staying for multiple days, it might be worth the effort to stock up on some basic cooking supplies, as there is not really a 'common base' (salt, pepper, cooking oil) present. I bought a little bit to much but was happy to leave it to the crew.

10.0 / 10.0

Soul Fam resonates

The owner and staff are hands on, welcoming as well. Meeting new people Breakfast Game night🫣 although I couldn't take part.

I did like leaving the place, I had a beautiful stay with them.

10.0 / 10.0

Best place in Greenpoint.

The staff is simply amazing, approachable and incredibly nice. They are helpful, caring and giving the best service for clients. They will help you with recommendations, directions and they are happy to make your stay the best possible. Laundry service is cheap and quick. Nice breakfast. Lovely house, facilities, kitchen, garden and common areas. Incredible location at Greenpoint, close to Waterfront; Best place to stay at Cape Town.

Not staying longer...

10.0 / 10.0

Die Stimmung war sehr gut dort und die Themen am Abend fand ich auch eine tolle Aktion.

FRühstück gabs nicht, aber diverse Restaurants runterrum. Die Lage war gut, da sehr ruhig mit schönem Garten.

Die Hostelbetten übereinander waren sehr niedrig nach oben, sodass ich aufpassen musste um mir nicht den Küpf anzuschlagen.

9.0 / 10.0

環境服務有很高的性價比，我住宿體驗是開心愉悅的

有大樹的百年老房子，環境優美。員工親切熱情，而且每個晚上都有不同的免費活動，促進大家的交流，非常讚！

老闆對整齊的要求接近嚴苛，有一次竟把別人的髒鞋子放在我的置物櫃，讓我傻眼！

8.0 / 10.0

Cumple

El personal y la ubicacion excelente

Falta de mallas para insectos, muchos mosquitos y hormogas, y que los camarotes solo tenian enchufes en el primer nivel

10.0 / 10.0

Wertschätzend und ein Ort zum wohl fühlen.

Sehr freundlich und mega gute Stimmung

10.0 / 10.0

Perfeito como Cape Town

Localização, as atividades realizadas no hostel. Conheci pessoas de vários países e pude treinar meu inglês. Tive uma ótima experiência no hostel e pretendo voltar outras vezes.

Café da manhã poderia ser no sistema de self-service.

8.0 / 10.0

Super emplacement et hôtes !

Bon emplacement et auberge très propre. Le personnel est accueillant et à l'écoute. Petit déjeuner simple mais efficace :)

Une douche pour toute l'auberge n'est pas suffisante nous avons dû attendre plusieurs fois pour l'utiliser le matin. Lieu assez bruyant en général, le son des voix raisonne pas mal dans la maison. A évitez si vous aimez le calme, nous ça ne nous as pas trop dérangé.

10.0 / 10.0

とても充実した時間を過ごせました！

とても綺麗な建物で設備も素晴らしいです！ウォーターフロントからも徒歩で20分以内でとても利用しやすく快適です！

ありません！

10.0 / 10.0

很好很完美早上也很棒老板人很好

床睡的很舒服

FAQs

Is parking included with this hostel?

Parking is not specified as an available amenity at Soul Fam Hostel - LGBTQ Inclusive. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hostel?

Yes, a swimming pool is available for use at Soul Fam Hostel - LGBTQ Inclusive. Enjoy the water!

Is Soul Fam Hostel - LGBTQ Inclusive pet friendly?

Unfortunately, this hostel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Soul Fam Hostel - LGBTQ Inclusive?

We found 17 amenities for this rental. This includes free wifi/internet, pool, non-smoking, gym, and kitchen.

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Soul Fam Hostel - LGBTQ Inclusive

Hostel in Cape Town

Reasons to book

About this hostel

Amenities at Soul Fam Hostel - LGBTQ Inclusive

Map of Cape Town

Nearby attractions

Available Rooms

Hostel in Cape Town

Reasons to book

Map of Cape Town

Nearby attractions

Available Rooms

About this hostel

Amenities

Ratings and reviews

FAQs

Is parking included with this hostel?

Is there a pool at this hostel?

Is Soul Fam Hostel - LGBTQ Inclusive pet friendly?

What amenities are available at Soul Fam Hostel - LGBTQ Inclusive?

Explore similar stays in Cape Town

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