Grand Palace Hotel & Resort Dhaka

Excellent hotel, comfortable. Helpful staff. Good location for University of Dhaka and old Dhaka.

Exceptional room as described on profile. Room was very comfortable, especially the the massive bed which easily fit my family of three (2 year old son, wife and me)

The food was good but overly priced, especially when they charged me extra for a 0.5 litre bottle of water. On top of the expensive price they added on service charge.

The property exceeded my expectation and offered comfort just like home.

Only one TV channel was granted to guests, smart TV but controlled so gusts cannot even view youtube & other apps

Considering a 4-star hotel, it's a good place to stay. It's my 2nd time visit to the Grand Palace within 3 months. The taste of food is really good, I enjoyed breakfast and Dinner several times. The room and the washroom are okay. I was in a superior suite. At the first visit, when I stayed on the upper floor, the room was quite good. But on my 2nd visit, they gave me a room on the 4th floor, which was not as good as the room on the upper floor. Overall, it's worth the money!

Check-in and check-out times are not expected to be compared to other hotels in the city. Their standard check-in starts from 2 pm and check-out is on 12 pm! It's unexpected! Even if you cross any of these timeline, you will be charged 50% extra for early check-in or late check-out. Normally, In other hotels check-in start at 12 pm and check-out up to 2 pm! They should also do like this. The lady who is working on reception is also reacting like a robot and is very strict on this check-in and check-out timing! She even keeps calling from 11 am for check-out! Even on the personal contact number if she can't connect on the phone! Strange! I don't know if they are doing this with only local guests or foreigners, too! Another thing, in the restaurant, the staff keep gossiping too loudly! They aren't well-trained or don't know how to show courtesy to guests! It's really notable and disgusting. It must be monitored by the authority, as I experienced it several times. The last thing, the rooms aren't soundproof because of the manufacturer's fault, I guess. The noises from the street are noticeable and disturbing. The roadside glass isn't also ...... anybody can see you from other buildings....