B10 Distinctive Hotel

Spotless! Staff was amazing!!!

Pros: Smaller condo complex, which I liked—it wasn’t overly busy, and most days we had the rooftop almost to ourselves. The pool was small and the water was cold, but it was still a nice place to hang out. The rooms were spacious, the AC worked well, WiFi was good, showers were hot, and the beds were semi-comfortable. The kitchen area was helpful, though it only had the bare basics. Staff were friendly, and the location was great—close to everything. Cons: It can be noisy due to music across the street every night. There also seemed to be renovations happening, as we constantly heard chairs being dragged across the floor at all hours, sometimes as early as 6 a.m. and as late as midnight, which was very annoying. Housekeeping didn’t come every day, which was frustrating since we often needed our garbage emptied. One of the biggest issues was in our specific room: the balcony sliding door locks if you close it fully while you’re outside, which can leave you stuck on the balcony. This is a serious safety concern, especially for children or elderly guests. We actually got stuck, and luckily I had my phone and was able to call my family in another room so they could contact the front desk to come open it. This really needs to be fixed, or at least there should be a large warning sign. It’s natural to close the balcony door to keep the heat out, so this isn’t something most people would think to check. Overall I would recommend staying here!

This was a very big space and was great for 6 quests. It was clean and most everything worked. The hot water however is an issue, It is good for one or maybe two showers before it runs out. The kitchen has no condiments or coffee maker.

We stayed at B10 Distinctive Hotel on the last night of our recent trip to Quintana Roo for our anniversary. It is well located near the main Plaza and walkable for the tourist zone and the playa. We did encounter a problem with Google Maps directing us to a different part of town several blocks away for some reason, but after a consulting with a local we were able to find it literally the next street over from where we had parked to visit the Frida Kahlo Museum. The staff was helpful and friendly with getting our car parked in the secure garage underneath the building and checked in. This property is apparently a condominium that rents out some of the furnished units as a hotel. The unit we had was very well appointed with contemporary furniture and everything you would need to have a comfortable stay including a well equipped kitchen. We didn’t have time to check out the rooftop pool as we had to arise very early to catch our flight home. I found the place to be a great place to stay for a reasonable price and would choose it again if we were to need lodging in that part of Playa Del Carmen in the future.