NEW Disney Themed Villa, Heated Pool and SPA in Windsor Cay

This beautiful home exceeded my expectations. The decorated bedrooms & fully stocked game room were an amazing and a big hit with my grandkids & adults, the heated pool & hot tub was great, it had a completely enclosed area which kept mosquitoes out, there was plenty of tables, chairs, comfy couches, 2 lounge chairs, bbq. grill & TV. The main room/kitchen was roomy, beautiful & had plenty of seating areas. The property was a close walk to the lazy river, pools & watersides!

1. I was told prior to check in we could use the BBQ at no cost. I notified the manager that the propane tank was empty when I went to heat it up, I notified her it was empty & our BBQ party was starting.. The manager told me how it works is we have to refill what we use & the last guest must have used it up but didn’t refill it like he should, so we would have to refill it which should be 10.00! All this delayed our dinner & hungry kids. It was a big hassle to find a refill place at 5:00 pm & plus the refill cost was $30.00 because it was a “new” never used tank.” I should get a 30.00 compensation back since I had to fill up the entire tank. I was lied to & the manager couldn’t be bothered to do it herself. 2. The kitchen was poorly stocked with cooking supplies such as mixing bowls, baking items, cooking utensils. 3. The dishwasher was awful & left white residue on everything. 4. The streets were filled with loud party people, the street are very narrow & with people parking on both sides of the narrow streets, it was hard to get our large van through it, plus cars kept blocking portions of our small driveway. A big fight happened at one of the houses several police showed up, the management must have all kicked a bunch of renters out out since it got quiet after that.