"I had a great time. Jenica was there upon arrive only
Because she was cleaning a room, she reassured she was the one I was communicating with on the phone for checking in because this place doesn’t ha..."
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
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About this bed and breakfast
While you're here, you can enjoy all the comforts of home and more, including a jetted bathtub and an indoor hot tub, as well as a refrigerator and free WiFi. Other amenities include premium bedding, towels, a picnic area, and a ceiling fan.
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.
Service feeThis helps Hotels.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Hotels.com
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Top rated by guests
8.4Excellent
(316 Ratings)
"I had a great time. Jenica was there upon arrive only
Because she was cleaning a room, she reassured she was the one I was communicating with on the phone for checking in because this place doesn’t ha..."
While you're here, you can enjoy all the comforts of home and more, including a jetted bathtub and an indoor hot tub, as well as a refrigerator and free WiFi. Other amenities include premium bedding, towels, a picnic area, and a ceiling fan.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Fireplace
Balcony or Patio
Hot tub or spa
Free parking
Things to know
Additional fees to expect
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.
Service feeThis helps Hotels.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Hotels.com
Ratings and reviews
8.4 / 10.0
Excellent(316 Ratings)
5.0 / 10.0
Great property in a great location :)
5.0 / 10.0
Very nice room
5.0 / 10.0
Clean and quiet
4.0 / 10.0
Room looked clean but it was not. The shower liner was orange, the spa was slimy, the floors were sticky and dirty. There was no toilet paper. The light outside was distracting all night as it changed colors and no blackout curtains. Extremely busy and noisy road. I would not stay here again. The only positive was that you could walk to the downtown area easily.
6.0 / 10.0
The street was to noisy at night
6.0 / 10.0
No toilet paper no extra towels just a lot of things that need to be improved
1.0 / 10.0
Accidentally booked this and didn’t realize I didn’t still have the pet friendly filter on. I messaged them right after booking to cancel and get a refund, because I had my dog with me and didn’t know they weren’t pet friendly. They wouldn’t help me. Hotels.com couldn’t help either. Waste of money! I stayed somewhere else.
8.0 / 10.0
the place had everything we needed, mini fridge, microwave and cooktop with kitchenware, the only issue was the place was poorly cleaned, found hair inside the microwave, bathtub, shower. the "makeup" towel was used and dirty. the plates were also used up. I had to clean almost everything once I got there. surfaces were sticky. im not sure if the bed had bedbugs because I got bitten during the night. some lights didnt work. everything else was very nice we got to enjoy the place anyway. thank you very much!
10.0 / 10.0
I had a great time. Jenica was there upon arrive only
Because she was cleaning a room, she reassured she was the one I was communicating with on the phone for checking in because this place doesn’t have a main office. AC worked very nice and room and bathroom were very clean. Perfect pricing for last minute reservation. Stayed 3 days 2 nights and would stay again.
2.0 / 10.0
Room had blood on the floor, a dirty Jacuzzi, stained sheets, and already used small shampoo bottles. I communicated this and they offered another suite, and I asked where we would relocate to. They didn't respond for nearly 3 hours at which point it was after 10pm and I had already booked another room elsewhere.
10.0 / 10.0
Had a room mishap but owners were amazing and solved it fast. I’d stay there again.
5.0 / 10.0
We had a wonderful stay. Room was very clean and spa in room was amazing.
4.0 / 10.0
Trash laying next to our door that brought ants in our bed, sheets and food.
5.0 / 10.0
Me and my husband had an amazing time. Best part was the the jacuzzi made the night super romantic for us. Thank you
4.0 / 10.0
Our stay here was amazing! I loved the cozy romantic feel of the room. The amenities were definitely worth the stay and the host was kind and attentive. We will definitely stay again!
2.0 / 10.0
Motel with a crappy band-Aid. No smoke alarm, no dead bolt, heater blows cold air, ants and knats. The first room I went in it was disgusting and I had to wipe everything down myself and I reached out for a refund, they offered a new room. I heard the cleaning crew ‘cleaning’ the new room they offered me, idk what they were doing because it was exactly the same and the side tables were so sticky and dirty like no one has looked at them in months. Don’t stay here unless you want a room cleaned by people with no standards or care for what they do and provide. No smoke alarm really throws me off
10.0 / 10.0
Hot tub was awesome very clean and close to everything
10.0 / 10.0
Nice. Would definitely come back
10.0 / 10.0
Really quiet and great service. Will come back again
8.0 / 10.0
The hot tub was unique. Room was romantic and sleek but I will say it is noisy as well as you can hear next doors hot tubs . It is not as quiet as you would want overall
10.0 / 10.0
This was a good experience we appreciate your attention given to us and the help with getting around the town we enjoyed our stay
10.0 / 10.0
Really nice place. Much more modern than other places I’ve stayed in Big Bear. Property manager was extremely helpful. Would definitely stay here again!
6.0 / 10.0
The people above us were extremely noisy until 4:00 in the morning. It made for a horrible night's sleep, thus making our stay not the best.
10.0 / 10.0
I had such a great stay. The staff were wonderful and I loved the virtual check in. Such an adorable and clean room, and perfect location. Staying here again soon!
10.0 / 10.0
Amazing last minute booking ! Super attentive and responsive. Great place :)
2.0 / 10.0
The location of this property was the only pleasant attribute to our experience. Our room that we reserved for was turned in to us 2 hours after initial check in time (5 pm), and to our surprise it was FILTHY. The room looked nothing like the online pictures and was un sanitized, uncleaned, it literally looked like there was a party the night before and that’s how it was turned in to us. I had initially called at12pm and spoke to someone who assured me that the room would be ready by 3:30. I had communicated to this property the moment I arrived for concerns and accommodations, leaving 2 voice calls and yet still no reply. The property advertised there being a ‘welcome gift upon arrival’ but the only gift we received was a horrible experience. When they decided to contact us, it was only via text and still did not answer our concerns. They gave us the next available room and still ignored our requests. They have a really strict late policy $50 for every 15 min late yet they declined to answer our questions when we asked what about when the property turns in a room late? This property was not well maintained and was honestly the worst experience I’ve ever had. Never again! Waste of time and money.
4.0 / 10.0
Although I enjoyed my stay, I feel I need to be transparent since had I known all of the details of the room and how much was wrong with it I likely would not have booked this suite. First, I have to clarify that the reason I still enjoyed my stay had more to do with the person I was with than the actual room itself. With that being said, the reason I would not book this suite again is for all of the unlisted defects the room has, from the broken chair, to the grainy tv, to the shaky ceiling fan with a missing plank, to the thermostat that doesn’t seem to control anything since the heating comes from the fireplace. All things we could over look but something I could not get over was all of the questionable stains on the furniture, I didn’t notice any on the bed but the ones on the other furniture made me question what stains there were underneath the sheets, we didn’t look. The remote also didn’t seem to work which ended up being fine since we just used the buttons on the tv and our own devices anyway. The host seemed nice enough when we brought up the remote issue which makes me believe that maybe they aren’t aware of the other problems? I’m not sure if they are just things that are overlooked but they definitely aren’t mentioned when you book and had I been aware I would have booked the lodge we stayed in previously instead. I will say however, the hot tub and fireplace seemed to work fine enough.
5.0 / 10.0
Very clean, comfortable room. Good location
4.0 / 10.0
Check-in and Check-out were easy. The unit was nice for a quick getaway. One of the justs we're broken on the tub and a few of the pipes were loose. Still a great unit with lots to offer.
4.0 / 10.0
Location close to Village was great but it felt like being on the freeway with the traffic noise and fire station. Needs attention as the heater was broken, coffee maker broken, bathroom door broken, nothing on the TV but LA news and no options, no glasses, plates, etc and two towels,thin ones, was it. Stated romantic with a welcome drink and reality was no atmosphere and not even a bottle of water.
6.0 / 10.0
There were no curtains so the porch light shone through the blinds. Then the lights under the spa couldn't be turned off. Had to stack pillows up to make a wall and block the light. Looked for something to cover the window but nothing
When I booked the room I was excited that there was a spa in the room. That excitement was short lived when I turned the jets on and dry brown flakes were released into the water. Needless to say I didn't feel comfortable using it after that.
Then in the middle of the night the smoke detector goes off needing the batteries changed. Wow, did I sleep at all...and I haven't even mentioned how uncomfortable the bed was! The memory foam mattress was so hard it was like sleeping on the floor. I woke up with a backache.
The wall thermostat was open exposing wires. They thought painters tape would hold it closed lol. Yeah thats safe 🙄.
They made sure I received the 11am checkout email stating theres a $50 late fee for every 15min past 11am but I had to contact them for the checkin info. A fee every 15min! , did not know this before booking, thats ridiculous and wouldnt have stayed at a place that nickle and dimes me.
They said it was for cleaning purposes. Sure as heck didnt clean my place that great as I mentioned the dirty spa before plus hair all over the shower wall. The ceramic cups were turned upright collecting dirt and there was no dish detergent to clean them. I didnt feel safe using them. At motel 6 I would've had a better experience.
2.0 / 10.0
We went for a romantic weekend...planning to just chill out in the room...well it didn't work out so good...the 'free internet' turned out to be too slow to really stream anything without constant interruptions. The provided TV channels were impossible to connect and the toilet ran constantly. Concept is good...really needs some TLC and maintenance.
5.0 / 10.0
This is an excellent place to stay while in Big Bear. The bed is comfortable and the room is clean. I fully recommend this property.
5.0 / 10.0
A large clean room with a spa tub to relax you after a day on the lake!!
10.0 / 10.0
We loved that the property was centralized to exerting in town. Room was cute and very comfortable. So relaxing to take a spa bath in the jetted tub after a long day fishing in the lake. Very quite and did not hear any traffic outside. Well definitely come back
5.0 / 10.0
Overpriced. The couch was broken. The hotel manager was cool
6.0 / 10.0
The microwave the refrigerator were in the bathroom
6.0 / 10.0
Pipes from upstairs leaked so we got moved to a cabin. Owner never contacted us
8.0 / 10.0
Lindberg suites is in a great location and a short walk away from Big Bear village. There is on site parking which is a bonus.
The room was clean, the bed was comfortable, the room is huge and the jacuzzi tub in the room was a great feature. The TV has Netflix and there is stable wifi. There are a few renovations needed such as peeling wallpaper and the area round the bathtub is damaged but overall in good condition for the price.
For the warmer months please note there is no AC, just a table and ceiling fan which does not have a lot of power. The building is located on the main road and it is opposite the fire station so there were a few sirens but overall quiet. Check in instructions were not communicated before our stay so I had to call to find out what to do as there is no on site front desk. Someone will text you at check in time with the room and instructions on how to enter the room.
4.0 / 10.0
The communication started out great. I was texted when the room was ready and with a lockbox code to get the key to enter.
When I arrived I was disappointed to find the room I booked was not the one I was given the code to but the other that had been available at the time I made my booking.
I reached out to the person who texted me and was shown a screen shot that the room I was given the code to was the room I had booked. I’m not sure how this happened but the text conversation was prolonged and intense for me as I did not want to unload until the matter was resolved and had 30minutes to get ready for a zoom gathering I was co-leading and needed to set my space before. I chose the room I chose because the wall colors would have made a beautiful background for the meeting. And besides that it smelled like someone had smoked in the room even though the property was non-smoking.
The management did end up being accommodating and switched me to a different room that had a background that would work, but did not seem pleased about it. They sent someone to help me with my bags, which was greatly appreciated as my back was spasming.
I had a surprise visit from the housekeeper and was told I was supposed to be out a day earlier then the reservation was booked for, but this was resolved when she reached out to management. Then I was called saying they found items I left in the room, when I went to retrieve them the selfie equipment I forgot was not with them. I was accuse
FAQs
Is parking included with this bed and breakfast?
Parking is not specified as an available amenity at Big Bear Spa Suites. For more information, we encourage you to contact the property about where to park.
Is there a pool at this bed and breakfast?
We didn’t find pool listed as an amenity for this bed and breakfast. It may be worth double checking if a pool is important for your stay.
Is Big Bear Spa Suites pet friendly?
Unfortunately, this bed and breakfast is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Big Bear Spa Suites?
We found 7 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, fireplace, and balcony or patio.
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