The Reef Villas Uluwatu

Property was in a great location and easy to access on bike and foot. Staff were very accommodating and the place was very clean.

N/a

Keys left on the table and the front door were unlocked. Easy access to get inside at a later hour for check-in.

The bathroom sink had a terrible smell if left running for too long. There were stains on the bedsheets, and the staff were quick to change them upon request.

Great location, beautiful villa, super friendly staff.

A little low on amenities like towels, tea & coffee, salt & pepper. Villa wasn’t automatically cleaned every day. Small things that would’ve made it perfect.

The villa is in a reasonable location, only a 5 minute drive to great cafes and the main shopping area in Uluwatu. The staff were responsive and helpful with any requests we had, such as getting extra towels and keeping our luggage when we checked out. I appreciate their assistance and can't fault their genuine hospitality. The villa spans three levels but there is no furniture on the rooftop so it is a bit of a redundant space which could add value to the stay. It is nicely decorated and would be great for friends or couples without kids. Has a hot and cold filtered water station which was great.

The villa was not ideal for a family stay, not child safe, which we knew was a risk when we booked. So I can overlook that. However, the cleanliness of the villa was not ideal..There was ?water on the bench top in the kitchen when we arrived, the dish rack was dirty, the utensils in the kitchen had old dried food on them. The gas for the stove was empty, but again we overlooked this as we didn't need to use the kitchen for cooking. The towels provided were stained, and even the replacement towels were stained. Our bed linen was not changed in the 5 days that we stayed. The bathroom smells of sewage and there is no ventilation other than leaving the balcony door open which then meant people could look up into the villa when you were in the bathroom / shower area. In addition to the sewage smell the water pressure is terrible, you turn the taps/shower on and have to wait a minute before the water would run, in the shower this may have even been up to two minutes and having to flick the taps on and off. The pool had a lot of insects in it and area around the pool was unswept and this contaminated the pool when it rained. On one of the days that housekeeping came in, they left the door open so then the villa was filled with mosquitos, also compromises the safety of our belongings.