Genesis Boutique Hotel

The Property is within proximity of most restaurants, KFC is across the road and a supermarket on the next block.

Beautifull, neat and friendly staff

The breakfast that was included was not good.

The garden grounds are superb and excellently maintained. The restaurant was pretty good, especially bearing in mind how few guests there were. The bar was excellent and the pool looked good although I did not actually go in. The wifi worked well too.

Some aspects of maintenance need attention - the kettle in my room did not work and I think the aircon may have been out of order too although I did not persist in my efforts to turn it on. The TV picture was full of "snow". At one point the staff were telling me I had to pay extra for a late checkout, which they said was after 10.00am. I pointed out that the ts & cs sent to me by Booking.com said checkout latest was 12 midday. That was accepted. I paid by credit card. At one point in the ts & cs it said cash was not accepted while I also received an email saying cash was preferred. In short I think management needs to be tightened up although there was no actual inconvenience to me and the staff were exceedingly friendly and helpful.

The ambience, responsive staff, airport shuttle- driver was exceptional

dirty toilet, mosquitoes in room