Mercure Garut City Center

Good, strategic location. Breakfasts is very good!

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It is well located in the centre of the city which has been quite convenient to us.

Lokasinya dekat pusat perbelanjaan, kamarnya bersih & nyaman, Security dan Staff hotel sangat friendly serta responsif dengan baik.

Ketersediaan fasilitas wifi (internet) di kamar yang kehandalannya terkesan dibedakan antara yang member dengan non member, padahal ketersediaan wifi yang handal termasuk menjadi alasan utama untuk kembali menginap di hotel yang sama. Jika ingin memberikan fasilitas yang lebih buat member, sebaiknya bukan dalam bentuk fasilitas pokok kamar hotel.

The location is good, next to Ramayana Mall

They have many rooms per floor, there are only three lifts so far away from the room where we stayed. They don't provide bottled water but have a water dispenser in the lobby/aisle. Which isn't expected from an Accor group hotel. The breakfast is also bad not as per Accor standard. I understand from the front desk that the privilege rooms have better view. Superior room where we stayed had no view at all. This isn't expected from Accor group hotel. Totally disappointed. Past few years I have been staying at Santika Garut and they are far better than Mercure.