Warda Lovely Suite DesenzanoLoft Official Partner Homes & Villas by Marriott Bonvoy

Die Unterkunft ist sehr sauber und komfortabel ausgestattet. Es fehlt an nichts.

Wenn man mit Kindern reist, muss man wissen, dass es eine Poolordnung gibt, die unterschrieben werden muss. Kinder dürfen nicht reinspringen und von 13-15 Uhr ist der Pool zu verlassen.

Sehr modernes, schöne und gehobene Wohnung

Leider könnte es an manchen Stellen (zum Beispiel der Dusche ) etwas sauberer sein.

Dat het een heerlijke ruime lichte appartement was. En dat het schoon was.en een heerlijke balkon met comfortabel stoelen.

Helaas was er maar een ligstoel die goed was, maar daar waren we wel van op de hoogte gebracht.

Clean, comfortable and good location.

Had to wait 45 mins to check in after confirming arriving time day before. Got another message on day asking for time I had confirmed but phone being used for sat nav and unseen. Had confirmed multiple times when we were arriving. Front door handle came off after checking in and then had to contact and arrange this to be fixed missing a grub screw and didn’t want to end up locked out. Cleaning kit missing on arrival. No guest instructions for property and had to ask about check out and bins. No bags provided and correct bins for recycling. Only one key for property and gate, checking out early you need more than one person to hold outside gate or you can’t leave. Sun loungers not provided on arrival, unfriendly locals stating do not use ones out. Told they will be marked and wasting time searching and took more time to chase and then 2 days for these to be provided. Had to sit on the floor for a child to go in the pool. It’s unheated and cold, need warm weather for use. Air fryer old, missing markings tried to use and put food in and then handle fell off and informed property management a week after stay get message to say we will be charged for substandard equipment that was provided and have to pay for a new one! Even though it was old and faulty and our food got stuck inside so we are paying for a new one for guests when we got a broken one! Only 1 pillow provided per person, meaning sleep was a bit uncomfortable and lower back ache for both adults. We was told this was a new property to company but these niggles should be checked and resolved before charging customers. We were more than accommodating with the niggles but being charged for the air fryer was final straw for me.